- InterSources, Inc. (New York, NY)
- Title: Kronos Business Analyst Lead, UKG Pro WFM Location:...from Kronos Workforce Central to UKG Pro Workforce Management ( WFM ). This role ... a Business Analyst Lead with a focus on Kronos or UKG Pro WFM implementations. Strong stakeholder management skills and the ability to work collaboratively… more
- Hackensack Meridian Health (Neptune City, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... 1 year of experience in a Workforce Management role as a RTA or Analyst ....Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- VCA Animal Hospitals (Los Angeles, CA)
- …accurate forecasts, and developing optimized schedules. In addition, the WFM Analyst plays a key role in real-time management , monitoring intraday ... **SUMMARY OF JOB PURPOSE AND FUNCTION:** The **_Workforce Management ( WFM ) Analyst_** is responsible for...Monitor and report on key performance indicators (KPIs) using workforce management tools. **Forecasting** + Develop and… more
- Intuit (Atlanta, GA)
- **Overview** We are seeking a ** Workforce Management ( WFM ) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence ... a related field. + **3-5+ years of experience** in ** workforce management , capacity planning, operations analytics** ,..., or similar roles. + Strong working knowledge of ** WFM platforms** (eg, NICE, Verint, Genesys, Aspect, Calabrio) and… more
- Allegion (IN)
- …of experience in supporting UKG Pro Workforce Management . A mixture of Workforce Central and Pro WFM is acceptable if most of the experience is with ... be responsible for enhancing and supporting Allegion's implementation of UKG Pro Workforce Management . Support also includes the maintenance and implementation… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... limit!** **Your Responsibilities** **PURPOSE OF POSITION** **Responsible for** **day-to-day** ** management of s** **ervice** **l** **evel,** **s** **ite** **e**… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... limit!** **Your Responsibilities** **PURPOSE OF POSITION** **Responsible for** **day-to-day** ** management of s** **ervice** **l** **evel,** **s** **ite** **e**… more
- UGI Corporation (Rocklin, CA)
- …to ensure we meet and exceed service level goals + Collaborate with Workforce Management Analysts to address emerging trends and maintain operational efficiency ... WFM Real Time Specialist Location: Rocklin, CA, US,...High school diploma or GED + 2+ years of workforce management experience in a contact center… more
- DriveTime (Mesa, AZ)
- …for our customers. **That's Nice, But What's the Job?** In short, as a Workforce Management Specialist (Real Time Adherence Specialist), you will assist in the ... the most efficient use of resources. In long, our Workforce Management Specialist (Real Time Adherence Specialist)...accuracy of all reports distributed from the Contact Center Analyst Team. + Working on activities, projects, and requests… more
- Tractor Supply Company (Brentwood, TN)
- Sr. Analyst , Workforce Management **Overall Job Summary** This position is responsible for managing Tractor Supply's enterprise Workforce Management ... labor exceeding $800M+ across all TSC locations. The Sr. Analyst , Workforce Management is highly...train Field and Store personnel how to utilize the WFM application to drive labor efficiency while providing legendary… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams ... are in the right place at the right time. Workforce Analyst will also identify gaps and...experience and education science, etc. + 2+ years of Workforce Management experience in a large high-volume… more
- Camping World (Greenville, NC)
- **Job Summary:** The Workforce Management Analyst is a key member of the Workforce Management team, providing analytical support to contact center ... the evolution of our department. **Essential Functions:** + Manage end-to-end workforce management responsibilities for all assigned queues/departments +… more
- J&J Family of Companies (Pittsburgh, PA)
- …Minimum of 2 years' experience using Genesys WFM , Aspect, Nice IEX or other Workforce Management tool. + Relevant experience in operations or workforce ... We are searching for the best talent for a Workforce Analyst to be in Pittsburgh, PA;...Statistics or a related field. + Professional certifications in workforce management or analytics (eg, WFM… more
- Disabled Veteran Solutions (Erie, PA)
- 2323 W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time ... the Role We are seeking a detail-oriented and analytical Workforce Management Analyst to support...preferably in a call center environment. + Proficiency in WFM tools such as NICE IEX, Verint, Genesys, or… more
- Vail Resorts (Truckee, CA)
- …report to a Resort Sponsor and dotted-line report to the Work Force management team. You will leverage your analytical mindset and resort operations experience to ... contact to provide analytics for key questions that arise from Resort Operations and/or WFM program team + Provide Tier 3 support for the technology and best… more
- Robert Half Technology (Des Moines, IA)
- …with the organization's strategic goals. You'll be at the heart of Phase 2 Workforce Management ( WFM ) deployment, ongoing system support, and expansions. ... meaningful impact! Our client is seeking an exceptional HRIS Analyst with expertise in UKG Pro to become a...management , and analytics. + Supporting the deployment of Workforce Management solutions, ensuring alignment with organizational… more
- Chewy (Plantation, FL)
- …operational performance and progression metrics on the Healthcare team by using workforce management systems and standardized protocols to ensure each component ... **Our Opportunity:** Chewy is looking for a **Telehealth Operations Analyst II** to join our Healthcare Team full-time! You...in daily volume review, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and… more
- Motion Recruitment Partners (Norfolk, VA)
- …the GF migration business capabilities for Finance, Fixed Assets, Supply Chain Management , Logistics, and Workforce management . **Clearance:** Active Secret ... Business Analyst - Norfolk Norfolk, VA **Onsite** Contract $35/hr...Business process improvement activities + Strategic communications and change management + Workforce training and scheduling +… more
- Wabtec Corporation (Pittsburgh, PA)
- …segments. + Knowledge or experience with Workday Timekeeping, ADP, OneSource Virtual, and UKG Workforce Management ( WFM ). + Knowledge of HR processes and ... us. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports on-going business while enabling the strategy and development of HR eco-system… more
- CVS Health (Tallahassee, FL)
- … and reporting. + Minimum 3 years experience in utilizing Verint workforce management software or similar application. + Proficiency utilizing Microsoft ... heart, each and every day. **Job Purpose and Summary:** Resource Planning Analyst is responsible for the real-time monitoring including current and upcoming week… more
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