- Marriott (Kapalua, HI)
- …Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of ... operation, and local areas of interest and activities. Identify and explain room features to guests (eg, use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated… more
- Marriott (Kapalua, HI)
- …Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking ... refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of… more
- Marriott (Kapalua, HI)
- …Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures ... for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that… more
- Marriott (Kapalua, HI)
- …Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post ... caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage… more
- Marriott (Kapalua, HI)
- …Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate ... with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of… more
- Marriott (Kapalua, HI)
- …Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order ... to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.… more
- Marriott (Kapalua, HI)
- …Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. ... Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently.… more
- Marriott (Kapalua, HI)
- …Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or ... supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools,… more
- Marriott (Kapalua, HI)
- …Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club and ... Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand's… more
- Marriott (Kapalua, HI)
- …Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, ... **Additional Information** HI driver's license required, Benefit Rate $26.50 per hour **Job Number** 25172821 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States,… more
- Marriott (Kapalua, HI)
- …Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact ... appropriate individual or department (eg, Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their… more
- Marriott (Kapalua, HI)
- …Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening ... calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson,… more
- Marriott (Kapalua, HI)
- …Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety ... system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the… more
- Marriott (Kapalua, HI)
- …Communicate any assistance needed during busy periods to the Chef to ensure optimum services. Notify manager if a product does not meet specifications. Check and ... ensure the correctness of the temperature of appliances and food. Monitor the quantity of food that is prepared and the portions that are served. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper… more
- Marriott (Kapalua, HI)
- …Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, ... including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (eg, tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as… more
- Marriott (Kapalua, HI)
- …Supports the implementation and execution of innovative business process improvements resulting in measurable financial and/or customer loyalty gains. Acts as a ... Project Team leader responsible for mobilizing other members of the organization, to accomplish the goals specified in the Project Charter. Influences others to overcome barriers and motivate teams to achieve goals and sustain results. Serves as the subject… more
- Marriott (Kapalua, HI)
- …Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and ... employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and… more
- Marriott (Kapalua, HI)
- …Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility ... for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 2 years experience in the event… more
- Marriott (Kapalua, HI)
- …Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff ... in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible… more
- Marriott (Kapalua, HI)
- …Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve ... guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including… more
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