- Mass Markets (Dallas, TX)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Ascensus (Dallas, TX)
- …4-6 weeks consist of training from 10:00 am to 6:30 pm PST._** The Call Center Representative position is responsible for customer service and processing for ... account -based employee benefit plans within our service ...service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Dallas, TX)
- …OVERVIEW OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the ... $15.00 / hour - POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position,...service knowledge daily + Professionally build and support existing client relationships + Become a brand ambassador managing large… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW DALLAS CALL CENTER JOBS We are looking for customer service agents in the Dallas, TX area to support inbound customer service, help desk, ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Robert Half Office Team (Dallas, TX)
- …in system + Navigating various customer issues Requirements Requirements + Intermediate call /service center experience (1+ years) + Sales/Solution Selling (1+ ... Description A client of ours is currently looking to bring on a...years) preferred + Account Management experience (1+years) preferred + Familiar with a CRM and… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... call handling + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- WTW (Dallas, TX)
- …competency required (PowerPoint, Word and strong Excel skills a must) + Experience with call center operations is a plus + Experience with Pega, JIRA, ... specific job opportunity. **The Role** + Retaining, growing, and managing large account portfolios, working with client management team + Building credibility… more
- Truist (Dallas, TX)
- …or equivalent education and related training. 4. Demonstrated experience in a call center or brokerage office environment, preferably focusing on outbound ... bank leads. Use product and industry knowledge to identify existing client , account , and product attributes that present sales potential. 7. Provide operational… more
- Bank of America (Plano, TX)
- …Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, ... through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging...+ Data Collection and Entry + Problem Solving + Account Management + Analytical Thinking + Client … more
- Advatix, Inc. (Dallas, TX)
- …500 organizations + Successful at closing transactions over $5M + Deep understanding of the CX/ Call Center industry, end to end to include a strong knowledge of ... deals promptly while ensuring that all terms are mutually beneficial. Client Engagement and Account Growth + Build and maintain strong relationships with key… more
- Bank of America (Fort Worth, TX)
- …Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, ... through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging...+ Data Collection and Entry + Problem Solving + Account Management + Analytical Thinking + Client … more
- Mass Markets (Dallas, TX)
- … CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and outbound customer service and ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- PNC (Dallas, TX)
- …digital channel delivery and other internal service partners. Participates in client -facing and external stakeholder activities throughout the product or experience ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- Guidehouse (Lewisville, TX)
- …a variety of duties related to customer service and self-pay recovery functions of Call Center Support Operation. Such duties may include, but are not limited ... internal host system - METRIX, internal vendor systems and call center platforms + Complete all business-related...areas of concern or areas of improvement. + Provide client specific training for patient account representatives… more
- BCA Financial Services, Inc. (Fort Worth, TX)
- …medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center , call center representative, remote ... Specialist will: + Provide exceptional customer service to our client 's patients while accurately recording their information. + Assist...call center , customer service jobs, contact center , customer service, remote medical call … more
- AON (Dallas, TX)
- …with clients on needed resolutions. Skills and experience that will lead to success: + Prior call center experience + Must be at least 18 years of age + Ability ... some outbound telephone calls to assist members and providers. Call types vary from client to ...and experience that will lead to success: + Prior call center experience + Must be at… more