- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II ** for a Full-Time position. **Job Summary:** The… more
- NuAxis Innovations (Washington, DC)
- **Tier II Service Desk Specialist **...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer ... We are currently seeking a talented and motivated **Tier II Service Desk Specialist ** for...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...many incidents during the first contact, or at Tier I/ II . Efficiently escalates incidents to Tier III when required.… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 + ... people are our differentiator. As a Customer Service Support Specialist you will help ensure today is...& Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play...contract requirements,US Citizenship required. + Must meet 8570 IAT II (Sec+) or higher + Minimum of two (2)… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...of relevant job experience. + DoD 8570.01-m- IAT Level II Certification must be obtained within 6 months of… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate ... by email, phone call, and in-person. Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately. What we are expecting from you (ie… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... by email, phone call, and in person Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately What we are expecting from you (ie the… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 32227 **Summary** **IT Specialist II ** **Joint Base Anacostia Bolling (JBAB),** **Washington DC** At Cyberstar, we aim to analyze and boost human and ... take your career to the next level! The **IT Specialist II ** supports the Air Force Rapid...account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of hardware… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... * CACI has an immediate opening for VIP Support Specialist (Tier II ), who will be responsible...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- General Dynamics Information Technology (Washington, DC)
- …account creations, changes, & deletions on multiple authorization boundaries + Perform Help Desk & troubleshooting activities + Perform Hardware/Software System ... At GDIT, people are our differentiator. As an IIT/IA Specialist III you will help ensure today...or equivalent experience (4 years) **Certifications** + IAT Level II or IAM Level II - within… more
- Node.Digital (Arlington, VA)
- …operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... Tier 1 Technician/ Specialist Location: Arlington, VA Must have Top Secret...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root… more
- BCMC (Arlington, VA)
- …operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks in support of… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance...preferred + 5+ years of experience + IAM Level II following DoD 8570.01-M + Active TS/SCI clearance **Knowledge,… more
- ASM Research, An Accenture Federal Services Company (Manassas, VA)
- …experience; requirements development, programming, software testing, technical writing, customer call support ( Help Desk ). **Key Skills Required** : + 3 to 5 ... Performance Testing **Other Job Specific Skills** + Knowledge of CMMI Level II /III, IEEE or other software development standards, SDLC Methodologies, and automation… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - ... helpdesk support and or networking + Current IAT Level II - Security + Customer service and/or support experience...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more