• Scheduler

    Transdev (Hyattsville, MD)
    …vacation Responsibilities + Manage daily schedules to balance productivity, efficiency, and customer service . + Manage the nightly manifesting and reporting ... Become a Scheduler with Transdev! About Transdev: Cities, counties, airports,...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (06/09/24)
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  • Lead Scheduler

    Transdev (Hyattsville, MD)
    …system adjustments. - Creates daily manifests for paratransit drivers based on customer demands and labor agreements. - Assist Reservationist with placing trips on ... drivers manifest and negotiating appropriate trip times for customer at point of call. - Contacts Customers during...to negotiate pick up window for efficiency in the service . - Assigns Drivers and compares systems to make… more
    Transdev (06/15/24)
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  • Program Manager/IDIQ-USCG

    EM Key Solutions, Inc. (Washington, DC)
    …order performance. + Manage the client interface at the Contracting Officer's Technical Representative (COTR) level, serving as the point of contact with the client ... efforts. + At least four (4) years of experience as a primary IMS scheduler for major projects and Microsoft Project Expertise using IMS functionality. + Experience… more
    EM Key Solutions, Inc. (03/22/24)
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  • Call Center Trainer

    Transdev (Hyattsville, MD)
    …you will be responsible for developing and delivering training that empowers our customer service Agents to excel in delivering exceptional customer ... experience goals. + Design a training curriculum that covers various aspects of customer service and service delivery. + Tailor training programs to… more
    Transdev (06/13/24)
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  • Reservations Supervisor

    Transdev (Hyattsville, MD)
    …fostering a positive working environment and ensuring that best practices in customer service and leadership are upheld. Implement corrective actions to ... and Knowledge Preferred + Minimum of 2 years of customer service and call center experience, with...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (06/13/24)
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  • Dispatcher

    Transdev (Fairfax, VA)
    …Qualifications: + High school diploma or equivalent. + 1-2 years previous dispatch and/or customer service experience. + Must be able to work flexible hours or ... organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must....personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (05/22/24)
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  • Reservationist

    Transdev (Hyattsville, MD)
    …High school Diploma or General Education Degree (GED) required + One-year related customer service experience and/or training preferred. + Experience with word ... hours (24/7 operation, 365 days/year) + Must be hospitable, guest/ customer service oriented, and be willing to...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (06/11/24)
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  • BOCC Controller (Call Center)

    Transdev (Fairfax, VA)
    …to Operators, Supervisors and other pertinent staff involved in helping to provide on-time service of buses on routes. The BOCC Controller uses a GPS CAD/AVL system ... manage the day-to-day on the road operations of transit service delivered by Transdev. RESPONSIBILITIES: + Provides verbal direction...+ Ability to interact professionally with internal and external customer on all levels and be able to work… more
    Transdev (05/31/24)
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  • Dispatch Manager

    Transdev (Hyattsville, MD)
    …and as part of a team in a fast-paced, 24/7 environment. + Strong customer service orientation and commitment to exceeding passenger expectations. + Proficient ... team and ensure the smooth operation of this 24/7 service . In this vital role, you will be responsible...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (06/15/24)
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  • Dispatcher

    Transdev (Hyattsville, MD)
    …or watch an overview video athttps://youtu.be/ilO5cv0G4mQ Dispatcher Overview:Dispatchers provide excellent customer service to both our passengers and our ... uncovered driver callouts, and closed routes + Working with service provider window dispatchers to pullout runs as scheduled...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (06/11/24)
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  • Scheduling Manager

    Transdev (Hyattsville, MD)
    …ensuring that efficient vehicle and driver schedules are created that enable service providers to provide all required trips with productivity and on-time ... the WMATA standards. It also includes managing scheduled runs on the day of service and responding to same-day rider communications, such as the status of trips and… more
    Transdev (06/15/24)
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  • Executive Assistant

    IAP Worldwide Services, Inc (Bethesda, MD)
    …Summary: The Executive Assistant provides support and communications to customers from the Customer Service Center. Employees are scheduled to work during the ... Customer Service Center's operating hours, from 8:00...minimize the time customers wait to connect to a representative . + Create meeting reservations in the Conference Room… more
    IAP Worldwide Services, Inc (05/04/24)
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