- Transdev (Hyattsville, MD)
- …vacation Responsibilities + Manage daily schedules to balance productivity, efficiency, and customer service . + Manage the nightly manifesting and reporting ... Become a Scheduler with Transdev! About Transdev: Cities, counties, airports,...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Hyattsville, MD)
- …system adjustments. - Creates daily manifests for paratransit drivers based on customer demands and labor agreements. - Assist Reservationist with placing trips on ... drivers manifest and negotiating appropriate trip times for customer at point of call. - Contacts Customers during...to negotiate pick up window for efficiency in the service . - Assigns Drivers and compares systems to make… more
- EM Key Solutions, Inc. (Washington, DC)
- …order performance. + Manage the client interface at the Contracting Officer's Technical Representative (COTR) level, serving as the point of contact with the client ... efforts. + At least four (4) years of experience as a primary IMS scheduler for major projects and Microsoft Project Expertise using IMS functionality. + Experience… more
- Transdev (Hyattsville, MD)
- …you will be responsible for developing and delivering training that empowers our customer service Agents to excel in delivering exceptional customer ... experience goals. + Design a training curriculum that covers various aspects of customer service and service delivery. + Tailor training programs to… more
- Transdev (Hyattsville, MD)
- …fostering a positive working environment and ensuring that best practices in customer service and leadership are upheld. Implement corrective actions to ... and Knowledge Preferred + Minimum of 2 years of customer service and call center experience, with...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Fairfax, VA)
- …Qualifications: + High school diploma or equivalent. + 1-2 years previous dispatch and/or customer service experience. + Must be able to work flexible hours or ... organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must....personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Hyattsville, MD)
- …High school Diploma or General Education Degree (GED) required + One-year related customer service experience and/or training preferred. + Experience with word ... hours (24/7 operation, 365 days/year) + Must be hospitable, guest/ customer service oriented, and be willing to...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Fairfax, VA)
- …to Operators, Supervisors and other pertinent staff involved in helping to provide on-time service of buses on routes. The BOCC Controller uses a GPS CAD/AVL system ... manage the day-to-day on the road operations of transit service delivered by Transdev. RESPONSIBILITIES: + Provides verbal direction...+ Ability to interact professionally with internal and external customer on all levels and be able to work… more
- Transdev (Hyattsville, MD)
- …and as part of a team in a fast-paced, 24/7 environment. + Strong customer service orientation and commitment to exceeding passenger expectations. + Proficient ... team and ensure the smooth operation of this 24/7 service . In this vital role, you will be responsible...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Hyattsville, MD)
- …or watch an overview video athttps://youtu.be/ilO5cv0G4mQ Dispatcher Overview:Dispatchers provide excellent customer service to both our passengers and our ... uncovered driver callouts, and closed routes + Working with service provider window dispatchers to pullout runs as scheduled...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Hyattsville, MD)
- …ensuring that efficient vehicle and driver schedules are created that enable service providers to provide all required trips with productivity and on-time ... the WMATA standards. It also includes managing scheduled runs on the day of service and responding to same-day rider communications, such as the status of trips and… more
- IAP Worldwide Services, Inc (Bethesda, MD)
- …Summary: The Executive Assistant provides support and communications to customers from the Customer Service Center. Employees are scheduled to work during the ... Customer Service Center's operating hours, from 8:00...minimize the time customers wait to connect to a representative . + Create meeting reservations in the Conference Room… more