- Cardis Furniture & Mattresses (Swansea, MA)
- …delivering extraordinary service and value to each customer , every day. A Call Center Customer Service Representative I is responsible for ... Our Customer Service Representatives - Call Center are friendly, energetic individuals who provide quality service to our customers. Whether they're… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …strongly preferred, along with 2 years of related health care, call center , and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES ... Representatives to ensure all calls received by the Welcome Center , DFCI's internal call center ,...in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center … more
- Beth Israel Lahey Health (Westwood, MA)
- …typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Highmark Health (Boston, MA)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- Robert Half Office Team (North Attleboro, MA)
- …making outbound calls, handling both inbound and outbound calls efficiently * Expertise in call center customer service , providing excellent customer ... for snow removal * Manage inbound and outbound calls, providing excellent customer service and resolving inquiries * Maintain accurate records of customer … more
- Boston Public Schools (Boston, MA)
- …Somali, Vietnamese, Haitian Creole QUALIFICATIONS-PREFERRED: Experience working in a call center Experience working in customer service Computer Science ... Boston Public Schools seeks Customer Service Representatives - Transportation Department...Document all calls and interactions with customers accurately. Meet call metrics and other service level agreements… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. ... kept up to date in the system at all times, follow up with customer to ensure the service call was completed satisfactorily; document in the system. + Order… more
- Sutherland Global Services (Boston, MA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and ... need to be able to: + Deliver an exceptional customer experience by responding to incoming calls from both...Provider Inquiries & Specific Details + Outcome of the Call and Next Steps/Resolution + Self- Service Options… more
- M&T Bank (Needham, MA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- Cardinal Health (Boston, MA)
- …should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing ... efficiencies (Word, Excel, MS Outlook, company proprietary software - Salesforce, telephone and call center software). + Manage a high level of productivity,… more
- Acosta Group (Boston, MA)
- …Bilingual Spanish /any other language is a plus but not required + Call center or customer service experience preferred + Computer science or comparable ... assist with sales and complete transactions when necessary. + Delivers superior customer service + Performs Level 1 device repair which includes: + Customer… more
- M&T Bank (Boston, MA)
- …High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Tufts Medicine (Boston, MA)
- …**:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Preferred Qualifications** **:** 1. Two (2) ... years of customer service or call center experience working in billing, collections, or insurance. 2. Bilingual **Duties and Responsibilities** **:** The… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- State of Massachusetts (Boston, MA)
- …Requirements_: Applicants must have some professional experience working in a call center or public-facing customer service role. An associate degree or ... written communication skills; effective reading abilities and comprehension;and exceptional customer service skills. Familiarity with web-based applications is… more
- Humana (Boston, MA)
- …complete assigned cases in a specified time frame + Previous inbound call center or related customer service experience + Previous experience processing ... 4 assumes ownership and leads advanced and highly specialized administrative/operational/ customer support duties that require independent initiative and judgment.… more
- State of Massachusetts (Everett, MA)
- …o Superb attention to details & be able to meet deadlines o Customer service training or previous Call Center experience o Knowledge in Licensure ... apply and identify your strengths in these areas. The Call Center Representative is an integral part...programs in accordance with business plans to provide quality customer service to all customers. o research… more
- State of Massachusetts (Boston, MA)
- …to other Commonwealth government resources.Primaryresponsibilitiesandduties include:assisting consumers who call the hotlineor email customer service ... to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII("Consumer Call Center Information Specialist")worksin theOffice of Consumer Affairs… more
- State of Massachusetts (Boston, MA)
- …entities and supports more than 86,000 active and 68,000 retirees. Through the MSRB Call Center a Member Services Representative I serves as initial contact and ... public, and outside agencies for purposes of providing initial customer service , plan information, and benefit support....proper personnel * Competently function as part of MSRB Call Center * Properly greet members, in-person… more