- Ankura (Washington, DC)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class ... users. As the first point of contact into the support system, the Service Desk Technician will provide technical support along with answering calls, emails… more
- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... as well as provide solutions. + Able to manage one or more customer service or service desk functions + Receives and handles requests for service ,… more
- TEKsystems (Fort Belvoir, VA)
- …DoD clearance is required, US Citizenship is required GDIT is in search of service desk specialists to perform within password resets, answering phone calls, ... compliant certification and TS/SCI clearance required for this opportunity. Skills: Help desk , Service desk , Windows, desktop Top Skills Details: Help … more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- VHC Health (Arlington, VA)
- Service Technician Job Description Purpose & Scope: The Service Desk Technician is responsible for the daily support of VHC personal computers, ... year of experience in computer equipment installation and phone installation ( desk /patient, wireless, iPhone) is preferred. One year of computer, peripherals, and… more
- SAIC (Washington, DC)
- **Description** We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to ... career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- General Dynamics Information Technology (Annapolis, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600 Transform technology into ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...opportunity as a Help Desk Technician III with GDIT. A career… more
- Koniag Government Services (Washington, DC)
- …a Koniag Government Services company **,** is seeking a Mid-Level Audio and Video Technician -Help Desk with a Secret clearance to support **EHS** and our ... the probation period** ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to...+ Document support activities and solutions in the IT service management system. + Support onboarding activities, such as… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...Network+, or Security+ CE, or higher + Superior customer service skills a must. Strong desire to provide the ... + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...highest quality of service to the customer required. + Superb verbal communication… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job...expeditious manner to create, manage, track, and resolve user service requests.The candidate must also be able to create… more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... years of experience+) years' experience. + Experience in a service desk , call center, or other support...specialized applications + A+ Certification preferred + Dell Certified Technician Certification preferred + Must be able to obtain… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- Smith Bucklin Corp (Washington, DC)
- …Smithbucklin, a 100 percent employee-owned association management company, is looking for aHelp Desk Technician to join our Corporate IT team in Washington, DC. ... local office computing network operations and procedures. The Help Desk Technician will work within a team...strong communication skills + You demonstrate a positive customer service attitude coupled with the ability to manage multiple… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in enterprise IT… more
- VCA Animal Hospitals (Edgewater, MD)
- As the Client Service leader, you will supervise 6-10 front desk staff to ensure that our high level of customer service be delivered to our clients and ... be in charge of all activity at our front desk which can be very busy. We have 6...education allowance + Tuition support and sponsorships + Veterinary Technician license reimbursement + Free wellness subscriptions (Head Space)… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- NANA Regional Corporation (Arlington, VA)
- **Overview** Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding ... professionals, apply today! **Responsibilities** Provides training and desk -side support to assist our government client in achieving a high level of proficiency in… more
- SAIC (Fort Meade, MD)
- …Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC ... devices, and network interface devices. + In coordination with desk side support and service desk...**Qualifications** **Required Qualifications** It is required that the Field Service Technician have the following qualifications: +… more