- Ford Motor Company (San Juan, PR)
- …and leveraged to increase client retention (LincolnWay App, MS, PDL, etc.) * Support Ford Customer Service Dept new product launches including client handling ... of the strategic initiatives that focus on retention and advocacy of our Lincoln Client Base, in addition to..., improved scheduling processes, effective shop management, and additional service bays * Support technician growth throughout… more
- Ford Motor Company (San Juan, PR)
- …drive proactive People and Culture Strategy in multi-national, complex businesses in support of business objectives. + **HR program advocacy .** Championing the ... to understand their needs, goals, and challenges. + Leads the HR program advocacy through frequent interaction with internal management and senior leaders across the… more
- Rocket Software (San Juan, PR)
- …a problem solver, and a highly organized individual capable of providing executive-level support to the Vice President, CSE, while helping to lead and execute key ... through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential Duties and… more
- Humana (San Juan, PR)
- …needs and questions in order to provide guidance and stellar customer service , effectively describes services offered and sell prospective patients on the clinical ... to connect meaningfully with customers to build emotional engagement and customer advocacy + Simplify complexity and integrate internal efforts to deliver an optimal… more