- Merck (Dover, DE)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Conviva (Dover, DE)
- …caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Performs… more
- Merck (Dover, DE)
- …to grow and define the Oncology market of the future, we are looking for patient - and customer-centric individuals who thrive in a team environment and are driven to ... understanding of the impact of those options on the patient . Must understand impact and use of clinical trials...customers) will be hired at the S2 Oncology Sales Representative level. Candidates with more than 2 years of… more
- Merck (Dover, DE)
- …to grow and define the Oncology market of the future, we are looking for patient - and customer-centric individuals who thrive in a team environment and are driven to ... evaluate patterns for products purchased and prescribed (outpatient vs in- patient infusion, as part of hospital contract, etc.). +...customers) will be hired at the S2 Oncology Sales Representative level. Candidates with more than 2 years of… more
- Fresenius Medical Center (Dover, DE)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all… more
- Fresenius Medical Center (Bridgeville, DE)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Dover, DE)
- …placement student supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Medtronic (Dover, DE)
- …and on-site technician support to Midas Rex drills and driving customer satisfaction through service . It also needs strong communication skills as it will serve as a ... The focus of this position is to deliver exceptional service to our customers and patients by keeping our...within the Responsibilities section of this job description are representative of those that must be met by an… more
- Fresenius Medical Center (Smyrna, DE)
- …completed for annual in service training, and policy and procedure in service updates. + Responsible for all patient care employees receiving appropriate ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all… more
- Highmark Health (Dover, DE)
- …reimbursement for nursing and pharmacy services demonstrated. + Consultation with Patient Account Representative regarding initial and on-going reimbursement ... care settings. + Active participation in on-going interdisciplinary communication specific to each patient with review of patient status and plan of care. +… more
- Cardinal Health (Dover, DE)
- …to help support the needs of the patient and/or program + Resolve patient 's questions and any representative for the patient 's concerns regarding status ... + High School Diploma, GED or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D),… more
- Fresenius Medical Center (Dover, DE)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND ... hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post hemodialysis treatment...and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned… more
- Cardinal Health (Dover, DE)
- …to help support the needs of the patient and/or program * Resolve patient 's questions and any representative for the patient 's concerns regarding status ... experience is preferred * High School diploma or equivalent preferred * Patient Support Service experience, preferred * Clear knowledge of Medicare (A, B, C, D),… more
- Fresenius Medical Center (Salisbury, MD)
- …and external care teams, to ensure a positive experience for every patient living with kidney disease through education, modality options, access placement and ... FMCNA policy requirements. Supports FMCNA's mission, vision, core values and customer service philosophy by supporting all aspects of growth within defined Regions… more
- Intermountain Health (Dover, DE)
- …night, weekend, and holiday requirement **Job Essentials** + Identifies patient populations using specific screening criteria including psychosocial screen, medical ... record review or through referrals for service per department policy/guidelines includes trigger list, timeframes for assessing patient , and pre-screen criteria.… more
- Fresenius Medical Center (Dover, DE)
- …preceptor training, facility specific in- services, and clinical, quality, and customer service training programs to promote quality patient care, and achieve ... Friday schedule, no nights/weekends/holidays/on call + Rewarding development of direct patient care staff + Structured professional development to enhance personal… more
- HealthEdge Software Inc (Dover, DE)
- … patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience documenting and tracking ... ensure customer satisfaction. GuidingCare(R) is a complete platform for patient -centered care, offering health plans and provider organizations easy-to-use,… more
- HealthEdge Software Inc (Dover, DE)
- …that drive superior care and financial outcomes in a value-based, member- and patient - centric ecosystem. The complete suite of solutions from HealthEdge delivers a ... with technology + Build and implement necessary solutions to manage and innovate service reliability as part of our continual improvement program + Perform regular… more
- HealthEdge Software Inc (Dover, DE)
- …that drive superior care and financial outcomes in a value-based, member- and patient - centric ecosystem. The complete suite of solutions from HealthEdge delivers a ... + Hands-on experience on messaging platforms such as Azure Service Bus/Kafka + Fostering communication + Analytical thinking +...permanent **Work Environment:** The physical demands described here are representative of those that must be met by an… more
- HealthEdge Software Inc (Dover, DE)
- …engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The ... design** , evaluation and implementation **required** + Prior experience **developing patient education or health literacy materials required** + Strong relationship… more