- Spectrum (Charlotte, NC)
- …or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... and phone services (restrictions do apply). JOB SUMMARY TheResidential Retention Representativemaximizes opportunities to retain existing customers from disconnecting… more
- Spectrum (Charlotte, NC)
- …internet, TV and phone services (restrictions do apply). JOB SUMMARY TheBusiness Retention Representativemaximizes customer and revenue retention via inbound and ... Identify and engage with company personnel to assist with retention efforts as warranted. + Ask insightful questions regarding...customer satisfaction and reason for cancellation. + Update CSG, Sales force, CIT, and billing system with result of… more
- Spectrum (Charlotte, NC)
- …related field or equivalent experience Required Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... JOB SUMMARY Responsible for managing retention agent in an effort to retain existing...improve commission earnings potential. + Manage agent compliance of call handling metrics to include productive time, schedule adherence,… more
- Concentrix (Charlotte, NC)
- …of age + 1 year of sales experience (eg products, services, and/or call center experience) with at least one year's experience with one employer preferred ... + Handle incoming calls from existing customers + Support with upgrades or influence retention of customers + Support sales transaction by advising customers on… more
- TD Bank (Charlotte, NC)
- …and Customers and closes sales + May utilize the Small Business Credit Center and may act as a liaison between the assigned territory's Stores and the Credit ... Description:** The Sr. Relationship Manager, Middle Market Banking, is an external sales role that focuses on growing a Commercial portfolio (revenue size $100mm… more
- Extra Space Storage (Charlotte, NC)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... **Your Responsibilities** + Provide excellent customer service. + Meet sales goals through unit rentals, unit insurance, and moving...this is why we have one of the best retention rates in the business. We know that our… more
- Regions Bank (Charlotte, NC)
- …expand the banking relationship through marketing lead. Strongly preferred One (1) year of call center experience One (1) year experience in banking Training and ... be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or… more
- Extra Space Storage (Cornelius, NC)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... identifying their storage needs and providing solutions. + Improve sales objectives through unit rentals, unit insurance, and moving...this is why we have one of the best retention rates in the business. We know that our… more
- US Bank (Charlotte, NC)
- …grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ... segments. **Supported Areas** - Tactical support of the Enterprise/Commercial customer sales teams in pricing Elavon's services to value, optimizing pricing and… more
- British Swim School (Charlotte, NC)
- …by the Aquatics Manager or Franchise Business Owner such assisting with Customer Service Call Center . Compensation: $14.00 - $18.00 per hour Working at British ... Metro Charlotte run efficient customer service and site operations focused on retention of families through engaging relationships to secure further lesson bookings… more