- The Chicago Lighthouse (Chicago, IL)
- …volume; + Act as primary point of contact for staff questions; + Perform call center Quality Assurance activities, including evaluation, documentation ... tasks. Team Leads provide ongoing training for call center agents, execute Quality Assurance processes, and collaborate regularly with the leadership… more
- Cognosante (Cook County, IL)
- …characteristics will help me thrive** **?** + Prior experience supporting call center operations and quality assurance . + Experience with analysis ... Health Resources and Services Administration (HRSA) Provider Services Support Center (PSSC) to provide a broad range of customer...strategic goals and objectives. **What is the position?** The Quality Assurance Manager is to provide QA… more
- The Clorox Company (Wheeling, IL)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... product and the plant environment are meeting or exceeding Quality standards. Carry out required testing for finished product...its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash… more
- City of Chicago (Chicago, IL)
- …+ Monitors calls received and dispatched by Aviation Communications Officer for quality assurance and adherence to established protocols, using a designated ... upcoming airport activities and other information with potential impact on communication center 's call taking, monitoring and dispatching operations. + Initiates… more
- Rush University Medical Center (Chicago, IL)
- …work experience in patient care or related setting such as clinic, ambulatory care center , medical call center , or physician office preferred. * Three ... requested change, and/or unavailability for accurate reporting purposes. * Performs quality assurance checks on multiple provider schedules. Identifies template,… more
- Abbott (Abbott Park, IL)
- …and design control of products and processes, including software and technical quality assurance personnel. Products include PC application software, mobile ... degree of creativity and latitude is expected. Responsible for: Quality assurance activities for software and firmware...between businesses. + Develop and assess metrics for each center . + Lead and facilitate implementation of new regulations.… more
- Abbott (Waukegan, IL)
- …executives, and scientists. **The Opportunity** The role reports to the Director of Software Quality Assurance and is within the ** Quality , Regulatory, and ... with all levels of the BTS IT and Abbott quality organizations to drive improvements in BTS Infrastructure ...and **compliance** . + Familiarity with large enterprise Data Center Networking, such as Routing, Switching, Wireless Access, Software… more
- Intertek (Arlington Heights, IL)
- Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 43,000 people in ... for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision,...the Accounts Payable function delivered by a Shared Services Center with on and offsite employees, as well as… more
- HUB International (Des Plaines, IL)
- …scripts, prompts, call flows when handling different topics. + Meet Quality Assurance Requirements and other key performance metrics. + Identify customer's ... need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately or schedule appointments, where applicable. + Build… more
- Otis Elevator Company (Chicago, IL)
- …hydraulic elevator modernization + Open order sales support, route control, scheduling and quality assurance + Maintaining customer quality assurance ; ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would… more
- Walgreens (Deerfield, IL)
- …packing, and manifesting based on business needs. **Job Responsibilities** + Provides pharmacist call back and/or patient quality assurance support. + ... Pharmacy + 1 year of work experience in healthcare, specialty pharmacy, PBM and/or call center settings + Experience provided customer service to internal and… more
- Little City Foundation (Schaumburg, IL)
- …with all centralized support teams to ensure the coordination of service delivery, assurance of program quality , and integrate subsequent objectives into the ... Manager | Adult Residential Services Job Details Level Experienced Job Location Countryside Center - Schaumburg, IL Remote Type N/A Position Type Full Time Education… more
- Crate & Barrel (Naperville, IL)
- …implement quality improvement initiatives. + Play an integral role in the Quality Assurance monitoring and calibration process. + Conduct regular audits and ... our customers and a spirit of fun, we deliver high- quality home furnishings that are expertly designed, responsibly sourced...built from strategic vision. + Strong ability to analyze call trends and take appropriate action + Schedule Requirements… more
- Encore (Chicago, IL)
- …procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the Big Picture by efficiently ... team and fosters a collaborative environment that values learning and a commitment to quality . This role manages venue(s) with $1M - $8M in revenue and will report… more
- Paylocity (Schaumburg, IL)
- …by managing expectations, providing timely updates and project deliverables. + Quality Assurance (QA): Meet expectations of Service-level Agreement (SLAs), ... or GED + Experience in a high-volume customer service environment (Banking, Call Center , Finance, Hotel, Information Technology (IT), Insurance, Retail, or… more
- Marriott (Schaumburg, IL)
- …working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an ... **Job Category** Loss Prevention & Security **Location** Renaissance Schaumburg Convention Center Hotel, 1551 N. Thoreau Drive, Schaumburg, Illinois, United States… more
- Kelly Services (Skokie, IL)
- …large and small mechanical products * Perform functional testing of products * Perform quality assurance procedures **This job might be an outstanding fit if ... Apply:** * Click the green apply button, or * Call Laura at ### **APPLY TODAY!** \#P1 \#Mechanical \#Assembler...process can be directed to Kelly's Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Encore (Chicago, IL)
- …procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the Big Picture by efficiently ... and fosters a collaborative environment that values learning and a commitment to quality . This role will manage less than two Full-time team members, venue revenue… more
- CVS Health (Hoffman Estates, IL)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- CVS Health (Glenview, IL)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more