- Leidos (Washington, DC)
- **Description** Looking for an exciting opportunity with 1901 Group as a Help Desk Agent ? 1901 Group (A Leidos Company) has an exciting Tier II agent - ... our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting services… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …and disseminate performance metrics + Serve as a Tier 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly publish and update articles ... Blue Rose is seeking a Help Desk Technician to support our...Blue Rose is seeking a Help Desk Technician to support our work with a...this role you will: + Manage the end user Help Desk support experience across our tenants… more
- New Castle Hotels & Resorts (Herndon, VA)
- Position: Front Desk Agent Location: Herndon, VA Front Desk AgentHow can there be a better job than helping an excited family start their vacation or a road ... them into a fresh, clean room? As a Front Desk Agent you are often the first...to listen! Enjoy Problem Solving -- many guests need help with miscellaneous things -- their luggage, directions, finding… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Washington, DC)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Washington, DC)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Arlington, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. Strength - sometimes you'll… more
- Aimbridge Hospitality (Fairfax, VA)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/331089/front- desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary Front Desk Agents are responsible for greeting and registering...+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Marriott (Chantilly, VA)
- …all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, ... forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of… more
- Hilton (Washington, DC)
- …_source=1 _MTExMDA4Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is looking for a **full\-time** Guest Service Agent to join their front desk team\! ... required** Pay Rate: **$24\.25 per hour** A Guest Services Agent is responsible for greeting and registering guests and...Off \(PTO\) + 401K plan and company match to help save for your retirement \*Available benefits may vary… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits +… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits +… more
- General Dynamics Information Technology (Washington, DC)
- …operational issues + Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more
- Aimbridge Hospitality (Arlington, VA)
- …all Aimbridge Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/331643/front- desk -supervisor/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- Robert Half Technology (Alexandria, VA)
- Description Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and ... end-users. The CSA will identify client needs, clarify information, and resolve issues that hinder the use of NMFTA's software applications or cloud services. The primary objective is to build lasting relationships and engage clients by actively listening and… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... delivers IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational support, vulnerability… more
- Aimbridge Hospitality (Arlington, VA)
- …the day's work (ie movie revenue telephone postings valet laundry server's and desk agent 's paperwork etc.). + Maintain cashiering responsibilities as per Front ... and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include:… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …are responsive and adaptable to evolving business needs. + Oversee outsourced and internal help desk function. Manage to ensure high staff satisfaction and quick ... member engagement, and revenue. + Serve as a change agent to drive fast adoption of new technology to...resolution of help desk service tickets. + Perform other… more