- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- Sunrun (Tallahassee, FL)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- ChenMed (Miami Gardens, FL)
- …We're rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a ... Service Desk team, the Associate IT Service Desk Technician works...+ Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Knowledge of… more
- KPMG (Miami, FL)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 24 **Function:** ... team. KPMG is currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which… more
- TEKsystems (Fort Lauderdale, FL)
- Description: One of the nation's largest concrete contractors is seeking a IT -Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside. They must have ... strong customer service skills and a strong hardware/software support. Job Duties...team member in all aspects of Technical Systems (Help Desk ) support. Resolves all tiers of support issues. Expedites… more
- MUFG (Tampa, FL)
- …to gather all Telephony and ServiceNow data into a "single point of truth" to display all Service Desk data for IT Leadership. + Automation - You will always ... team will provide more details. **Job Summary** As a Service Desk Automation Engineer, you will focus... Automation Engineer is a critical role within our IT Service Management (ITSM) operation. This team… more
- AssistRx (Lockhart, FL)
- SUMMARY: The Manager , Internal Systems is responsible for ensuring the streamlined operation of the IT department in alignment with the business objectives of ... the organization; planning, coordinating, directing and designing IT -related activities of the organization, as well as providing administrative direction and… more
- ChenMed (Winter Park, FL)
- …Care Facilitator (Front Desk Lead) is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- ChenMed (Orlando, FL)
- …expanding and we need great people to join our team. The Care Facilitator (Front Desk ) is one of a patient's first contact with our ChenMed family and, as such, ... serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the medical clinic… more
- Marriott (Tallahassee, FL)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- WheelHouse IT (Fort Lauderdale, FL)
- …per year, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the ... in projects when needed + Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support… more
- WheelHouse IT (Orlando, FL)
- …of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of ... the organization. They perform a wide variety of IT support ranging from desktop and peripheral support to...look for ways to provide only the best customer service and support to our clients. When the need… more
- CAE USA INC (Tampa, FL)
- …for all individual contributors outside of formal assessments + Responsible for scheduling Service Desk staff and assisting team when workload or schedule ... pressure and deliver results + Able to generate and teach detailed work instructions to IT staff + Provide Stellar Customer Service + Able to manage multiple… more
- Percepta (Melbourne, FL)
- …The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The ... service across each market we support. As a ** IT Support Services Technician** in **Melbourne Florida** , you'll... Support Technician completes other tasks as assigned by IT Manager . **During a Typical Day, You'll**… more
- ASM Global (Fort Lauderdale, FL)
- …Facility Name - BCCC Location - Ft Lauderdale DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt Summary As the world's ... Summary: IT Support Specialist will assist the IT Manager with providing and supporting services...+ Network cabling maintenance and support (Cat6) Provide customer service and Help Desk technical support to… more
- Sierra Nevada Corporation (Shalimar, FL)
- …request; promptly enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls ... technical position will diagnose, resolve, and respond to local IT incidents and service requests. Support will...takes direction from, and is supervised by a Corporate IT supervisor / manager . Will also receive… more
- Apple American Group (FL)
- …POS / CREDIT CARD Ability to oversee and assist in hardware installations with AAG IT and AII Help Desk . Must maintain knowledge and understanding of POS Menu ... 2nd level help desk calls to the appropriate personnel, ie, POS Manager , Network Administrator or Application Developers. *Contact AII Help Desk or Vendor… more
- University of Florida (Gainesville, FL)
- …DESK and ALL ACCESS SERVICES RELATED FUNCTIONS + Manages Education Library service desk (circulation, reference, media/equipment) and coordinates desk ... Desk and Ask-a-Librarian Service + Works scheduled hours at the service desk . Includes opening/closing if scheduled. + Performs basic and supervisory… more
- Omni Hotels (Amelia Island, FL)
- …moves, add and changes. * Complete work assigned by the Omni Hotels & Resorts Service Desk in a timely manner; prioritize and escalate issues as needed. * ... computer hardware and software, maintaining the latest version of service packs. Ensures proper operation of IT ...Complete work assigned by the Omni Hotels & Resorts Service Desk in a timely manner; prioritize… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Manager , Cybersecurity Compliance is responsible for managing the overall Global Compliance Program, including but not limited to regulatory ... continuing compliance initiatives and regulatory compliance testing initiatives. The Manager , Cybersecurity Compliance role will work with Operating Unit Security… more