- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... and compiling the assessment of Service Management / Service Desk support required to provide both Request and Incident...support as a component.Excellent communication skills in working with technical and non- technical staff and the ability… more
- CohnReznick LLP (Baltimore, MD)
- …WSS where applicable. Ability to create connections to external data sources (eg, help desk ticketing system, knowledge base) using SQL and display information ... grows, so do our career opportunities. As one of the nation's top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and… more
- General Dynamics Information Technology (Beltsville, MD)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support ... facility in Beltsville, MD. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Indigo IT, LLC (Washington, DC)
- … Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service ... Help Desk Specialist Washington, DC SUMMARY:...all customer issues and queries. Uses listening, communications, and technical skills to meet customer requests and resolve customer… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support,Troubleshooting **Experience:** 7 + years of related ... experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate**...user problems. + Maintains currency and high level of technical skill in field of expertise. + Escalates morecomplex… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …more team members and monitor performance + Two (2) years demonstrated Help Desk experience + Bachelor's degree in a Technical , Math, or Business discipline ... We are currently looking to hire an experienced Help Desk Specialist to provide 24x7...individuals, and we support and encourage them in their professional growth and personal happiness. We sincerely value every… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree… more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... candidate will be responsible for providing on-site technical support, with proficiency in MS O365, Active Directory...* Minimum of 1 year of experience in a Help Desk Analyst role or similar. *… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- University of Maryland, Baltimore (Baltimore, MD)
- …University of Maryland School of Dentistry (UMSOD) Office of Information Technology*is seeking a* Help Desk Specialist*to support the IT needs of the school. This ... Staff* **Organization:** **School of Dentistry - Information Technology* **Title:** * Help Desk Specialist* **Location:** *null* **Requisition ID:** *240000US* more
- Chenega Corporation (Washington, DC)
- …and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to distributed PC/networking ... **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC**...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- ACDI/VOCA (Washington, DC)
- …to trouble-shoot services in HQ and in the field. Administer the organization's help desk ticketing software and triage work tickets. + **Bachelor's degree ... in Active Directory, Office 365, and other ACDI/VOCA software tools. + Manage and report on Help Desk ticketing system, familiarity with Fresh Desk a plus. +… more
- CACI International (Hanover, MD)
- System Administrator - MFA Help Desk Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Administrator to be part of the Multi-Factor Authentication (MFA) Help Desk team, which issues and maintains...site. + Interact effectively, courteously, and directly with the technical teams to accurately report technical issues.… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...Tier 1 support to end users by utilizing various technical directories and virtual applications. Requirements: + Experience troubleshooting… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- AITHERAS, LLC (Washington, DC)
- Position: Help Desk Supervisor/Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type: Full-time, Temp to Perm after 6 months Company: ... hours/week, Monday-Friday, 7:00 AM - 6:00 PM window Responsibilities: + Provide on-site technical support and updates to a public-facing website. + Quickly learn and… more
- CAI (Annapolis, MD)
- …vendors **What You'll Need** Required: + Professional experience working in a help desk technical support role researching & answering user questions ... flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk...and **on-site** . **What You'll Do** + Providing on-site technical services to users and assisting with special projects,… more
