- Indigo IT, LLC (Atlanta, GA)
- Service Desk Analyst Remote SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted ... all calls related to technical issues, incidents, and how-to requests. The Service Desk Analyst shall be responsible for fulfilling user requests, resolving… more
- Robert Half Technology (Atlanta, GA)
- Description Robert Half is looking for a Service Desk Analyst II. The Service Desk Analyst II will provide user support and customer service ... for this exciting opportunity! Requirements Essential Functions and Responsibilities . Service Desk Analyst role will provide technical support onsite .… more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is hiring for a team of Service Desk Analysts to support one of our healthcare customers. Responsibilities include: Provide ... and grammar. Participate in team projects that enhance the quality or efficiency of Service Desk service . We are a company committed to creating diverse and… more
- Insight Global (Atlanta, GA)
- Job Description The Service Desk Analyst provides technical support to customers (ie faculty, staff and students) with various issues (eg, accounts, outages, ... to resolve incidents, meet customer needs and support other Service Desk (SD) colleagues This position creates Major Incident Notifications (MINs/SIAs)… more
- Marriott (Atlanta, GA)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... knowledge of Marriott business functions and Marriott business processes * Experience with direct service desk support or previous usage of sales and catering or… more
- Robert Half Technology (Savannah, GA)
- …up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment ... making effective change within an organization for this Help Desk Analyst position. This Help Desk...server environment - Comprehension of basic networking concepts - Service Desk Tickets experience - Adeptness in… more
- Insight Global (Duluth, GA)
- Job Description A client of Insight Global is looking for a Help Desk Analyst to support their internal users of 1000+. Issues are related to Operating System, ... Software issues. ( They will be taking issues through service now, chat, and email, but also hands on...per week 2-3 years' experience working as a help desk or desktop support technician (will do some hands… more
- Georgia Systems Operations (Tucker, GA)
- …above. + Analyst IV: 10+ years of ITSM experience including service desk management, asset management, configuration management, patch management, and/or ... II: + 5 years of ITIL process and ITSM experience including service desk management, asset management, configuration management, patch management and/or network… more
- State of Georgia (Fulton County, GA)
- …college or university . OR Two years of experience at the lower level Help Desk Analyst 1 (ITP150) or position equivalent. Note: An equivalent combination of ... seeking an individual with strong technical PeopleSoft and customer service skills lead the day to day efforts of...Two years of experience at the lower level Help Desk Analyst 1 (ITP150) or position equivalent.… more
- Insight Global (Atlanta, GA)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... environment - Experience with Quality Control Reviews over reports or Lead Analyst experience - Ability to make recommendations and support Jr Analysts with… more
- Warner Bros. Discovery (Atlanta, GA)
- …of inbound and outbound integrations + Preferred experience of working with service desk / ticketing tools, preferable ServiceNow + Proven experience in ... here you are celebrated, here you can thrive. Support Analyst is a fundamental enabler to how we deliver...+ Proficiently manage customer issues and escalations, adhering to service level agreements (SLAs) across severity levels to meet… more
- Warner Bros. Discovery (Atlanta, GA)
- …downtime, major outage; and coordination with non-Provider teams as required (ie, infrastructure team, Service Desk , etc.). + Ability to work a hybrid model (3 ... working closely with businesses solving day-to-day maintenance issues. This service primarily involves supporting all Data and Shared services'...+ 3 to 5 years of experience as support analyst or business analyst + Problem-solving mindset… more
- Atlantic Engineering Group (Buford, GA)
- …infrastructure deployments throughout the country. We operate under a full- service model emphasizing integrity, quality, strong work ethic, and client ... City, KS; Denver, CO. Position Overview As a PBI Analyst at AEG, you will play a pivotal role...plus Physical Requirements + Prolonged periods sitting at a desk and working on a computer. + May experience… more
- Chick-fil-A (Atlanta, GA)
- …sub-department of Field Operations. We provide support to our corporate users and quick- service restaurants by making it easy for our Operators, Team Members, and ... part of the Field Operations Services department, the Workforce Real Time Analyst is responsible for planning, forecasting, scheduling, and real time resource… more
- Walmart (Thomasville, GA)
- …program management, program operations, or related area. 5 years' experience in service desk role or related area. **Preferred Qualifications ** Outlined ... Position Summary What you'll do We are currently seeking an IT Systems Analyst to join our team. The successful candidate will be responsible for reducing the impact… more
- Cengage Group (Atlanta, GA)
- …. **What you'll do here:** The **Sales Compensation Analyst , Revenue Operations** will lead the creation and ongoing ... data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- Axis (Alpharetta, GA)
- …lines insurance and reinsurance. We stand apart for our outstanding client service , intelligent risk taking and superior risk adjusted returns for our shareholders. ... to our collective success? As an Insurance State Filings Analyst , you will be responsible for the preparation, submission,...is necessary. While much of the work may be desk -bound, there might be occasions requiring mobility within the… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality and/or ... sub-department of Field Operations. We provide support to our corporate users and quick- service restaurants by making it easy for our Operators, Team Members, and… more
- Marriott (Atlanta, GA)
- …Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role ... performance monitoring. + Resolves and makes decisions on more complex, non-routine service requests. + Understand the business and customer needs to introduce… more
- Truist (Atlanta, GA)
- …expert. Partner with IT and vendor Production Support, Product Development and Help Desk teams, and line of business stakeholders and end-users to ensure effective ... plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days… more