- SHI (Hartford, CT)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Hartford, CT)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Confluent (Hartford, CT)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Cleo (Hartford, CT)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Hartford, CT)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Hartford, CT)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cardinal Health (Hartford, CT)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Ford Motor Company (Hartford, CT)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Aaron's Inc (Wethersfield, CT)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... is eligible for incentive pay based on performance.** Aaron's Customer Account Managers drive the success of...company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence… more
- American Express Global Business Travel (Hartford, CT)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in the ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key… more
- RTX Corporation (Windsor Locks, CT)
- …ensuring unparalleled business performance across multiple airframe customers. As the AFC Program Manager , you'll hold the reins of the customer relationship and ... Collins Aerospace as an EC&A Airframe Customers (AFC) Program Manager and become the driving force behind our commitment...integral part of the Engine Controls & Accessories (EC&A) customer value stream within the Engine Control Systems (ECS)… more
- American Express (Hartford, CT)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- RTX Corporation (Windsor Locks, CT)
- …a rapidly evolving global market. The Collins Engine Controls & Accessories (EC&A) customer value stream, a part of Engine Control Systems (ECS), serves various ... Management / Value Stream Leader is accountable for the overall customer relationship and business performance, including associated Profit & Loss, throughout… more
- CVS Health (Hartford, CT)
- …company and creating winning experiences for members, clients and colleagues. The Sr Manager , Customer Experience Strategy will serve a critical role in the ... success of Aetna's member experience improvement program for its...(IFP) NPS improvement programs. In this capacity, the Sr Manager will be responsible for monthly tracking and documentation… more
- Red River (Hartford, CT)
- …project requirements. Completing projects on time, on budget, and with exceptional customer satisfaction is the Project Manager 's charter. Additionally, the ... Project Manager interfaces with and manages the customer stakeholder team on all assigned projects and maintains...just for the scope of the project, but how success will be judged at the end._ + **_A… more
- Bob's Discount Furniture (Springfield, MA)
- …timely and effectively while promoting and exhibiting The Bob's Way. The Retail Assistant Manager is responsible for the success and development of Retail Guest ... customer ready at all times. The Retail Assistant Manager will recruit, hire and train direct report associates,...a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to… more
- Eversource Energy (East Berlin, CT)
- IT Agile PM/Scrum Masters are responsible for the oversight and success of Information Technology and related Business projects\. IT Agile PM/Scrum Masters manage ... Scrum, Kanban, providing leadership for the successful delivery of projects\. IT Project Manager \(Hybrid\) This is a hybrid role\. The first three months are… more
- QuEST Global (Windsor, CT)
- …new resources to hiring onto the team will be essential for the manager 's success . Additional responsibilities include ensuring that the team develops and ... **63206BR** **Title:** Center Manager **Job Description:** Quest Global is one of...one, managed by leaders, who vigorously empower people for success and resolutely see setbacks as opportunities. We are… more
- Wolters Kluwer (Hartford, CT)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- M&T Bank (Springfield, MA)
- **Overview:** Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, ... production responsibility. Consistently meets with business partners to review customer deals. **Primary Responsibilities:** + Responsible for overall profitability… more