- Sunrun (Jackson, MS)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- KPMG (Jackson, MS)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 49 **Function:** ... team. KPMG is currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which… more
- Marriott (Jackson, MS)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Amazon (Canton, MS)
- …the demands of a changing market. Day in the Life of a Facility Manager . Oversee all aspects of the data center's critical physical infrastructure. Maintain high ... high quality without impact to internal/external customers and maintain service level agreements. . Manage teams of 24x7 engineering...and long periods of time being away from a desk . . Work at depths, such as raised floors.… more
- Marriott (Jackson, MS)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Jackson, MS)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (Jackson, MS)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (Jackson, MS)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- TEKsystems (Richland, MS)
- …and plant facilities. This position will provide onsite technical support in collaboration with our Service Desk and other IT teams. This position will also ... technical skills to join our team as a Field Service Technician. The Field Service Technician will...Responsibilities (Essential Duties and Functions) * Serves as the IT liaison to end users and provides desk… more
- Marriott (Jackson, MS)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- SHI (Jackson, MS)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- H&R Block (Jackson, MS)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Ford Motor Company (Jackson, MS)
- …and the value those vehicles provide. **In this position ** The Revenue Operations Manager , NA needs to have a good understanding of data analytics to identify ... in scaling. This role will report to the Head of Global Revenue Operations Manager of Ford Pro Intelligence and Charging and Integrated Services Retail, located in… more