- City of Somerville (Somerville, MA)
- …the position. + Answer the helpdesk line as required. + Provide Level 1 and Level 2 support through phone, in-person, or virtual means. + Swiftly address ... Statement of Duties Responsible for providing level 1 and 2 support...end users' workstations. + Install and troubleshoot application and desktop software problems for end users. + Create and… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 11 **The Role:** Sales Representative - Desktop & Channels Solutions **The Team:** The Desktop & ... of our flagship products in the S&P Capital IQ/Pro Desktop and Xpressfeed/API/Marketplace channel solutions. Together, they represent over...have access to a wide range of resources to support you and help you to perform against your… more
- TEKsystems (Boston, MA)
- …include maintaining our asset database to ensure we have accurate inventory, provide Tier 2 support for our Tech Support team, and maintain our ... Top Skills, Must Haves! 1) 3+ years Desktop Experience with troubleshooting Microsoft Office Suites, including...level technical issues. Ensure that the end user support is delivered in a professional, friendly manner, with… more
- Insight Global (Braintree, MA)
- …supporting and working with Virtual servers * Microsoft Deployment Tools (MDT) Server experience -- level 2 or 3 skillset with this application ( level 2 ... Adds, Changes and Desk Side support . * Support business approved standard desktop software as...Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing… more
- TEKsystems (Norwood, MA)
- …ROLE IN NORWOOD MA, LONG TERM CONTRACT ROLE. Top Skills' Details 1) Desktop Support - 5+ years experience 2 ) Windows Troubleshooting - 5+ years experience 3) ... support experience Nice to Haves - 1) Executive support 2 ) AV/Conference room set up Description:...Video Conferencing/Crestron. Ability to provide 2nd level support of similar equipment throughout environment. Skills: Desktop… more
- CVS Health (Cumberland, RI)
- …remote computer control software; HP Printer Support Preferred Qualifications: + Two ( 2 )+ years of desktop support experience. + Excellent Customer ... resolve or route issues. Acts as an intermediate hardware and software technical support resource. Escalates IT Tier 2 tickets appropriately after all… more
- Marriott (Boston, MA)
- …necessary with support issues and escalations. * Escalates issues to second and third level support and/or on-call support as well as critical issues to ... of the Service Desk Support organization, the support analyst provides first level hotel operations,...hospitality industry. * High school diploma or equivalent * 2 + years' Marriott Hotel Operations experience in one of… more
- National Park Service (Quincy, MA)
- …the performance of routine and recurring assignments providing information technology (IT) customer support independently or in support of the work of a more ... Participates in the planning and delivery of a full range of customer support services to the organization. Participates in evaluating effectiveness of customer … more
- Marriott (Boston, MA)
- …+ Coordinates with appropriate IT and vendor relation teams. + Acts as a 4 th level of support to cloud and workplace products and platforms. + Provides early ... with the primary responsibility to design, implement, and maintain Virtual Desktop Infrastructure (VDI) solutions using Microsoft Azure technologies. They will… more
- Sedgwick (Boston, MA)
- …an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening ... Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Design support coordinator **PRIMARY PURPOSE** **:** To provide support and… more
- Beth Israel Lahey Health (Boston, MA)
- …provided in an effective manner; maintaining and ensuring accuracy of all logged information. 2 . Responsible for Level 1 support providing basic to ... . 4. Diagnose and resolve simple to moderately difficult desktop and peripherals related to interoperability, OS security issues,...2 . 1-3 years related work experience required in 2 plus years of Service Desk/IT Support … more
- Sunrun (Boston, MA)
- …in this position will be responsible to manage the performance of Level 1 and Level 2 services & support to clients (internal and external) and to ... lives. We know that starts at the individual employee level . We strive to foster an environment you can...or more years' experience as a Help Desk / desktop support technician supporting end users locally… more
- Robert Half Technology (Boston, MA)
- …Deskside Support for end-users, troubleshooting hardware and software issues. * Support Desktop Hardware, ensuring all systems are operational and updated. * ... with Computer Hardware. * Knowledge of Configuration Management. * Experience in Deskside Support . * Familiarity with Desktop Hardware. * Ability to handle and… more
- Commonwealth Care Alliance (Boston, MA)
- …for auto-enrollment. + 1- 2 years of experience with VDI app and desktop configuration, maintenance, and optimization + 1- 2 years of Experience and Expertise ... (patches, application version upgrades and new application deployment) + Support a diverse mobile environment and manage iOS/iPadOS, Android, Windows,… more
- Wolters Kluwer (Boston, MA)
- …be a key contributor to research, planning and design of user experiences for desktop , mobile and web-based projects with the potential to disrupt the market as we ... years of experience designing or developing visual and interactive interfaces for desktop and cloud environments as a UX visual designer, interaction designer,… more
- State of Massachusetts (Boston, MA)
- …the state's lead office for information technology. We provide enterprise level information technology services including network management and security; computer ... operations; application hosting; desktop provisioning and management; and modern and responsive digital...MassGIS also provides mapping and spatial analysis services to support operational and policy needs of the Commonwealth; fosters… more
- State of Massachusetts (Boston, MA)
- …the state's lead office for information technology. We provide enterprise level information technology services including network management and security; computer ... operations; application hosting; desktop provisioning and management; and modern and responsive digital...MassGIS also provides mapping and spatial analysis services to support operational and policy needs of the Commonwealth; fosters… more
- State of Massachusetts (Boston, MA)
- …procedure. * Provides backup support for the Service Desk as needed. * Provides tier 2 and 3 level support for all endpoints supported by the college. * ... for teleworking staff. The TSS provides tier 1 and 2 general technical support services, and acts...the Subject Matter Expert (SME) and provides tier 3 support for the for Apple technologies including desktop… more
- Stantec (Boston, MA)
- …+ Lead and support PMCM top pursuit execution at the local level , partnering with marketing teams through delivery of all aspects related to the proposal ... and we're committed to providing each employee with the support and flexibility they need to thrive. We're looking...and Excel + Working knowledge in the use of desktop publishing software such as InDesign, Photoshop, Adobe Acrobat,… more
- Marriott (Boston, MA)
- …creation of Marriott digital content adhere to the Website Content Accessibility Guidelines (WCAG 2 .1 to level AA) in the design, testing and development of our ... Backend, & device testing for assigned product area in support of Marriott and Digital initiatives. In addition, provides...other QA related tools. + Strong knowledge of WCAG 2 .1 accessibility guidelines and/or user research & applying the… more