- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ... and requests. The selected individual will: + Lead and supervise the Help Desk team , including testing, training, and evaluating team members +… more
- CACI International (Bethesda, MD)
- … Manager to join Our Luke Team ! You will lead a distributed help desk team which provides application support services for a diverse CIO customer ... CACI! **Duties include but are not limited to:** + Lead operations of help desk ...customer stakeholders and DevOps support teams + Mentor your team and provide training. + Maintain and analyze metrics… more
- American Express Global Business Travel (Washington, DC)
- …to discuss volume, productivity, customer deliverables, process, and service levels. + Lead Help Desk Specialistsregarding daily inquiries and escalations. ... special projects as assigned by the Sr. Program and provides backup support for the Help Desk team . **WHAT SKILLS YOU** **'** **LL NEED TO BE SUCCESSFUL:** +… more
- General Dynamics Information Technology (Rosslyn, VA)
- …business analysts who serve RPC customers around the world. + Leads the RPC Help Desk team , enforcing adherence to service level agreements, effective ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Help ...maintenance of standard operating procedures. + Holds responsibility for team performance, provides continuous feedback, and nurtures a supportive… more
- General Dynamics Information Technology (Washington, DC)
- …is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- TEKsystems (Catonsville, MD)
- TEKsystems is hiring a pair of Service Desk Team Leads to work FULLY REMOTE for our client based in Catonsville, Maryland. The Service Desk Team Leads ... Qualifications -2-3 years of customer service or call center Team Lead or call center experience required...to connecting! About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support,Troubleshooting **Experience:** 7 + years of related ... experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate**...Desk Support Service Specialist - Intermediate** joining our team to support the US Army Intelligence and Security… more
- CACI International (Arlington, VA)
- …pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... II team and directly manage Tier II help desk professionals. + Conduct analysis of...Resources Command liaisons while working on sensitive cases. + Lead customer and internal cross- team training sessions… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...highly motivated critical thinkers and innovators + Internal mobility team dedicated to helping you own your career +… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- Leidos (Washington, DC)
- …with vendors on trouble issues. + Help train and oversee the team 's tickets, follow-ups, provide guidance/direction when Lead is out of office or ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...subscription management, computer labs, and approximate 250 government furnished Team Leader laptops and iPhones. Job Responsibilities: + Configures,… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ...safe and tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....smarter. Our work depends on Program Manager joining our team to HOW A PROGRAM MANAGER WILL MAKE AN… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...each shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications… more