- IT Concepts (Washington, DC)
- …innovative individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT ... infrastructure at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware,… more
- ProSphere Tek (Landover, MD)
- …scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, equipment set-up, ... company (PSI), referred to as PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer... years of practical work experience providing general IT support / Help Desk Tiers 1 and 2… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- Trinity Health (Silver Spring, MD)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem...desktop software and works with vendors to resolve Tier 3 issues. + Provides consultation to TIS users… more
- Pew Charitable Trusts (Washington, DC)
- …and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes to production desktop and hand-held devices, ... Associate, Desktop Support (Hybrid) Overview of Information...and is eligible for hybrid work with at least 2 core days in the office. Responsibilities + Provide… more
- MSys Inc. (Hanover, MD)
- …three (3) years experience in each of the following: + Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment + ... Job summary: Title: Service Desk and Desktop /Field Support - Onsite Location: Hanover, MD, USA Length and terms: Long term - W2 or C2C Position created on… more
- ProSphere Tek (Silver Spring, MD)
- **Overview** Planned Systems International, Inc (PSI) is seeking a Desktop Support Tech to support our Government customer in Silver Spring, MD. The DHA ... maintain computers + Diagnose and troubleshoot issues prior to tier 3 escalation + Report outages and down systems...10 and 11, Apple OSX, Apple iOS, Linux + 2 years of hardware/software/LAN Integration and customer support… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician-ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging Technician ... (Network Installation Technician) to join the End User Support Team for a federal customer in the DC...workstations, and related hardware in order to deliver required desktop service levels. Duties and Responsibilities: + Install, configure,… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...troubleshooting experience + Experience with hardware and memory installations, laptop/ desktop imaging and backups, system updates, and software pushes… more
- Leidos (Rockville, MD)
- …according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such ... **Description** We are looking for a **Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking...technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD.… more
- Link Solutions Inc (Frederick, MD)
- …MD. + Must be a US Citizen + Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency of desktop ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...of related peripherals. They will work as part of Tier 1 and 2 service teams to… more
- CACI International (Annapolis Junction, MD)
- Systems Administrator - Tier 2 Field Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Type of Travel: None * * * CACI is hiring a Systems Administrator to support our customer in Annapolis Junction, MD! **What You'll Get to Do** + Fabricates,… more
- Orion Consortium (Annapolis Junction, MD)
- …of components and equipment. + Performs technical tasks and provides site support . + Troubleshoots hardware and software problems and interconnectivity issues. + ... Modifies, moves, and installs new equipment. Mandatory Skills: + Application Support + Communication Skills + Creative Problem Solving + Lexmark Printer… more
- Orion Consortium (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... TS/SCI FS poly required. Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May… more
- Orion Consortium (Annapolis Junction, MD)
- TS/SCI FS poly required. Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training ... advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** to join our… more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- M. C. Dean (Annapolis Junction, MD)
- …networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, ... **System Administrator 2 - Annapolis Junction, MD** ID **11110** Location...are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical… more
- Belay Technologies (Laurel, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support ... or; + Microsoft Certified IT Professional -Windows Client (MCITP-Client) Desktop Support Tech on Windows 7 or;...+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more