- Sunrun (Des Moines, IA)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, service ... + ITIL Foundations Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting end users locally and remotely in a… more
- Robert Half Technology (Des Moines, IA)
- …cannot provide sponsorship and cannot hire C2C. Requirements * Demonstrable experience in a Help Desk Manager role or similar. * Proficient in Database ... management and Microsoft Suite. * Strong knowledge of networking principles and practices. * Familiarity with Active Directory, its management and application. * Ability to troubleshoot and repair computer hardware issues. * Experience in configuration… more
- EDB (Des Moines, IA)
- …Service Desk organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development ... **Your impact will be** + Everyone deserves a GREAT manager - Be one! Develop your staff and nurture...objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and implement policies and… more
- Limitless Male (Des Moines, IA)
- …many other ancillary products to help men feel their best! SUMMARY: The Front Desk Coordinator is the face of the clinic. The Front Desk Coordinator greets ... JOB TITLE: Front Desk Coordinator - Medical Receptionist LOCATION: Des Moines,...by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… more
- Athene (West Des Moines, IA)
- …and then we don't stop until we've set the bar even higher. We're ready to help you achieve more. Purpose: As an IT Support Specialist here at Athene, you'll be the ... environment, this role is for you! You will report directly to our Manager End User Technology. Accountabilities: Service Delivery Channels: + Handle Service Desk… more
- Sanofi Group (Des Moines, IA)
- National Account Manager , Walmart + _Location: Bentonville, AR_ + _Travel Expected: Minimal (domestic)_ + _Job Type: Full Tim_ **e** **About the Job** _At_ **_Sanofi ... day, to build a healthier future by helping people, help themselves, bringing "Health in Your Hands"._ _Our teams...impact in the world._ **Our Team:** The National Account Manager , Walmart Stores will work closely with the entire… more
- Ross Stores, Inc. (Coralville, IA)
- …for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible ... of Store operations\. In the absence of the Store Manager , the Assistant Manager is responsible for...efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store… more
- CRST The Transportation Solution, Inc. (Cedar Rapids, IA)
- …IT roles encompass everything from software developers to application administrators to help desk /desktop support. Our IT professionals keep CRST secure and ... **Description** **We are looking to hire a Manager of IT Systems in Cedar Rapids, IA!**...to live and thrive. We need talented individuals to help us bring this vision to life. **Division** :… more
- Marriott (Des Moines, IA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to support and training of… more
- Ross Stores, Inc. (Sioux City, IA)
- …to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business ... and procedures\. * Manages Associate Relations issues, consulting with the District Manager as needed\. * Ensures compliance with all State, Local and Federal… more
- Ross Stores, Inc. (Mason City, IA)
- …to Company standards with appropriate action plan, partnering with the District Manager as needed\. + Ensures proper scheduling of Associates to meet business ... and procedures\. + Manages Associate Relations issues, consulting with the District Manager as needed\. + Ensures compliance with all State, Local and Federal… more
- Patten CAT (Cedar Rapids, IA)
- …Ensure dealership services meet or exceed customer expectations and help resolve customer issues. Oversee productivity and performance including conducting ... well as internal goals. Work with Product Support Adminstration Manager to develop long range plans for growth of...usually moderate to low. May intermittently sit at a desk for a period of time to answer telephone… more
- Veterans Affairs, Veterans Health Administration (Iowa City, IA)
- …- 4:00pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and ... This is not a virtual position. Position Description/PD#: Program Manager /PD504670 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI):… more
- American Express Global Business Travel (Des Moines, IA)
- …their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your ... needed + Travels onsite to programs, as needed to run logistics and registration desk . + Use Cvent system to manage programs. + Builds and runs reporting timeline,… more
- Mathematica (Des Moines, IA)
- …24/7 systems with tens of thousands of users. Includes delivery and operations of help desk , training and technical assistance support to large, diverse user ... populations. Highly responsive to the needs of the client. * Apply excellent critical thinking and problem-solving abilities to mitigate project risk. * Contribute to the growth of the business through significant proposal and business development… more
- Marriott (Des Moines, IA)
- …other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with ... customer inquiries per department policy * Creates and updates Help Desk incident or service tickets as...for a break or other efforts scheduled with the Manager . * Assists other analysts as necessary with support… more
- Aimbridge Hospitality (Dubuque, IA)
- …and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: ... day's work (ie movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). + Maintain cashiering responsibilities as per Front Office… more
- Access Dubuque (Dubuque, IA)
- …**Job Shift** Swing **Description** **HILTON GARDEN INN** **POSITION DESCRIPTION** **FRONT DESK AGENT/NIGHT AUDITOR** **BASIC FUNCTION** As Night Auditor, you will ... the day shift. **ORGANIZATIONAL RELATIONSHIPS** a) Reports to: HGI Rooms Division Manager **RESPONSIBILITIES** + Check in guests, answer phones and take reservations… more
- Marriott (Des Moines, IA)
- …N **Position Type** Management **JOB SUMMARY** Reporting to the Senior Manager of Technical Services and Security Compliance, the Technical Triage Services ... remediation. In addition they may be called apon to help coordinate the dispatch of, and act as the...Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations in core technologies as… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …Department * Utilize the Human Resource Operations Center trouble ticket tracking application for all help desk support actions; Ensure all help desk ... Service's NEOGOV system; Disseminate list of eligible candidates to hiring manager ; Prior to closing the job requisitions, update hire and inactivation… more