- MetLife (Aurora, IL)
- …monitoring of call flow, agent resources, system heath and call center performance. The ROC Resource Management Analyst will perform analysis and develop ... business Job Description Excellent opportunity for a seasoned Command Center Analyst to join a growing Resource...MetLife's GCS organization. Responsibilities: * Monitors internal and external call volume and call center … more
- DLA Piper (Chicago, IL)
- …veteran. Job applicant poster viewing center (https://mandatoryview.com/?LicenceId=09b17fa3-b781-4022-bfdd-ec61a570463c&ProductType=OnlineApplicant) ._ DLA Piper is, ... Together. If you are a highly talented Information Security Analyst , we want to hear from you! This position...mitigating practices + Ability to participate in a rotating on- call schedule Preferred Requirements: + 5 years' experience in… more
- Bank of America (Chicago, IL)
- …Teams; usually within a specific line of business or business discipline (card, call center , digital, etc.). Leverages multiple databases to acquire customer and ... Data , Analytics and Reporting for this product. This analyst will be versatile and highly motivated to support...load data from multiple sources into multiple data platforms. The analyst is expected guide… more
- Loyola University Chicago (Chicago, IL)
- …proactive updates to customers. Maintain call tracking accuracy. 3. Assign Service Center call tickets that cannot be resolved on the initial contact to ... SR CLIENT TECH ANALYST Thank you for your interest in Loyola...applications, and mobile devices. 5. Recover, restore, and maintain data recovery for upgraded as well as failing machines.… more
- Paylocity (Schaumburg, IL)
- …lines of business, time zones, and skills + Responsible for daily, weekly, and monthly call center reports which highlight call center performance ( ... Launch your career with us! Position Overview The Workforce Management Analyst administers the Workforce Management (WFM) system for Paylocity's contact centers.… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- **Legal Assistant (Management Analyst I)** **Category:** Administration **Main location:** United States, Illinois, Chicago **Position ID:** J0424-1173 **Employment ... is growing, and we are looking for dedicated, highly motivated Legal Assistant's (Management Analyst I) to join our team supporting a large government contract. As a… more
- Walgreens (Deerfield, IL)
- …needs, analytics and customer and agent feedback. Has relationships with all levels of the call center support team, and the eCom business. This position is the ... agent success. This would include calibration sessions with the call center 's PR&A (Performance, Research & Analysis)...best results. + Reviews .com search terms and survey data on a weekly basis, to determine the need… more
- Nestle (Franklin Park, IL)
- …nutrition for patients and consumers. **Position Summary:** We are seeking a Sr Analyst Cost Accounting is to support the business monthly forecasting and reporting ... process in a factory setting. The Sr. Analyst Cost Accounting is responsible for monthly reporting out...**Responsibilities:** + Partners with functional owners to build cost center budgets and analyzes actual spending & updates budget… more
- FREEMAN (Chicago, IL)
- …+ Previous experience in registration operation and program support (attendee/housing management, call center support, reporting and complex onsite plans). + ... to redefine live for a new era. With a data -driven approach and the industry's largest network of experts,...to end conference and event registration, housing and contact center strategy, planning and execution of corporate client events,… more