- Ricoh Americas Corporation (Wilmington, MA)
- **Area Customer Service Coordinator** POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key ... Undertaking all customer support tasks in external customer /client facilities The Area Customer Service...customer accounts . Performs daily visual inspection of site services and Ricoh and customer compliancy… more
- ThermoFisher Scientific (Andover, MA)
- …replacement, or other corrective action. * Coordinates problem resolution with engineering, customer service , and other personnel to expedite repairs. * Analyzes ... will be part of leading all aspects of field service support and customer relationship management. The...site installation, repair, maintenance, qualification, and validation of Multi Vendor (MVS) CAT II designation instrumentation with a… more
- Diversified (Cambridge, MA)
- …. What part will you play? Diversified is seeking an On- Site Service Technician. This position provides technical and operational ... On- Site Audio-Visual Service Technician Cambridge, MA,...+ Empowering and monitoring communication and collaboration solutions within multi -national companies around the globe Founded in 1993, we're… more
- Amazon (Boston, MA)
- …Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building ... site wide features such as reviews and recommendations, category...data-driven activities; build solutions to have maximum scale and self- service ability by stakeholders * Partner with Engineering teams… more
- ThermoFisher Scientific (Cambridge, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing ... waste. + Provide other laboratory support tasks for Senior Site Specialists as assigned by the Site ...within a laboratory setting is preferred. Experience working in customer service is also a plus. **Knowledge,… more
- ThermoFisher Scientific (Andover, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing ... within a laboratory setting is preferred. Experience working in customer service is also a plus. **Knowledge,...to collaborate with various levels of personnel at the customer site . + Independently operates handheld scanners… more
- Randstad US (Billerica, MA)
- Randstad, the world's leading talent company, is hiring a Site Manager to support our Randstad Inhouse Service (RIS) division. RIS offers a unique operations and ... supports these top-tier accounts with an embedded solution, partnering on a client's site to solve their workforce challenges. The Site Manager will work… more
- Amentum (Boston, MA)
- …successfully complete DCJS training within 90 days of hire . Possess good customer service skills . Must demonstrate satisfactory oral and written communication ... transportation or pickup/drop-off . Must be able to work on cleared customer facility - on site positions only. Available Shifts + Shifts may vary during the… more
- Amentum (Boston, MA)
- …successfully complete DCJS training within 90 days of hire + Possess good customer service skills + Must demonstrate satisfactory oral and written communication ... transportation or pickup/drop-off + Must be able to work on cleared customer facility - on site positions only. + **Active TS/SCI w/Poly required for this role**… more
- Atrius Health (Boston, MA)
- …full time weekly schedules. Both locations have a lot to offer to build your customer service and check in experience, a generous benefits package, and endless ... banking, billing or end of the day reconciliation) with direct patient or customer service delivery required; healthcare setting preferred. * Working knowledge… more
- ThermoFisher Scientific (Cambridge, MA)
- …skills to join our growing Process Development team. This position is focused on service delivery excellence for Unity Lab Services (ULS). The Senior Site ... you do?** . Assistance with production runs on a multi -kilo scale . Operation and process monitoring of reaction...safe operations at all times. . Adhere to all customer cGMP SOP's . Responsible for maintaining cGMP logs… more
- Federal Reserve System (Boston, MA)
- …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... financial institutions via FedLine(R) Solutions, FedNowSM, Fedwire(R), National Settlement Service (NSS), FedCash(R), FedACH(R) (Automated Clearing House), and Check… more
- Highmark Health (Boston, MA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge...each and every interaction with superior listening skills + Multi -tasks with a high level of efficiency yet treats… more
- Sharecare, Inc. (Somerville, MA)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members ... providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism....and suggest/promote alternative products or services. This is an on- site position 3x week and will require a COVID-19… more
- Eastern Bank (Lynn, MA)
- …Degree or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred ... be able to work independently in a remote and on- site environment. **Responsibilities:** (I & II): Serves as bank's...through experience required + Minimum of 2 years of Customer Service background required. + Call Center… more
- Pfizer (Cambridge, MA)
- **Role Summary** Customer Facing Colleague Delivery (CFCD) is a Biopharma Operations service vertical, driving performance, scale, simplicity, and efficiency for ... Customer Facing Colleagues (CFCs). The NA Customer ...Colleague Delivery Lead will be responsible for leading CFCD service delivery within NA that allows the business to… more
- Rocket Software (Boston, MA)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- Diversified (Boston, MA)
- …Reviews to discuss performance + Monitoring process and reporting performance to customer and Diversified Global Service management + Escalation Management ... Audio Visual Service Sales Specialist Boston, MA, USA * Virtual...+ Empowering and monitoring communication and collaboration solutions within multi -national companies around the globe Founded in 1993, we're… more
- Hologic (Boston, MA)
- …product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable. **Summary Of Duties And Responsibilities** ... other Field Engineers as necessary. + Maintain a good customer service reputation by complying with all...fashion. + Perform preventive maintenance on time, provide expeditious on- site response, and minimize equipment downtime. + Respond to… more
- EDB (Boston, MA)
- …Jira Service Management to provide measurable and auditable IT specific, customer service solutions. + Collaborate with Information Security and IT ... + Proven track record of building amazing teams of Service Delivery professionals. + Customer Service...are 2nd to NONE. + Strong background in a multi -vendor, multi -platform environment (Windows, Mac, Linux). +… more