- PaxeraHealth (Newton, MA)
- …one of the best and brightest medical solutions companies for whom to work. We seek a Customer Support Engineer with solid IT and customer service skills ... our company, PaxeraHealth Corp. is now hiring a Technical Support Engineer to join our talented team...who is interested in providing top notch customer support to our clients. This is… more
- Rocket Software (Boston, MA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Dedicated Support Engineer (DSE) is assigned to support one of Rocket ... support , including multi factor authentication. The Dedicated Support Engineer (DSE) is assigned to ...aid in the resolution process either directly for the customer or to help guide the development team in… more
- Amazon (Boston, MA)
- …the Alexa Artificial General Intelligence (AGI) organization in Amazon, is seeking an experienced Support Engineer to join our dynamic team. In this role, you ... will play a critical part in enhancing customer experience through triage of defects and analyzing ...feedback, primarily focusing on Large Language Models (LLMs). The Support Engineer will: - Build a thorough… more
- Ford Motor Company (Boston, MA)
- …skills to help create vehicles that are as smart as you are. The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 ... advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the...: + Collaborate with the Technical Anchor to design, engineer , develop, deploy, and support new Azure… more
- Harvard University (Cambridge, MA)
- …Business Units of Campus Services. While this is a grade 56 Sr. Technical Support Engineer focused on Operational Technologies, there is an opportunity for this ... interact with technical staff and work in a team-oriented customer focused environment. + Ability to make decisions independently...to be a grade 55 Technical Support Engineer . Harvard University is a prestigious… more
- Philips (Cambridge, MA)
- **Product Support Engineer , Clinical Integration & Insights - Cambridge, MA** As a Product Support Engineer primarily for the Clinical Insights Manager ... of products + Acts as a technical expert on products + Champion customer support needs and supportability requirements in products + Work together with Product… more
- Philips (Cambridge, MA)
- **Level 2 Support Engineer I, Clinical Integration & Insights - Cambridge, MA** As a Level 2 Support Engineer primarily for the Capsule MDIP product ... of products + Acts as a technical expert on products + Champion customer support needs and supportability requirements in products + Work together with Product… more
- Pegasystems (Boston, MA)
- Cloud Support Engineer Spring Co-Op Job Category: Internships Location: US - Massachusetts - Remote + ShareCopying **Before You Apply:** This is a Co-Op ... to tackle challenges creatively. With a strong culture of support and mentorship, this role offers the perfect environment...**What You'll Do at Pega:** + Manage and monitor customer environments + Handle alerts, incidents, service requests and… more
- Amazon (Boston, MA)
- …achieve Amazon's Climate Pledge goals. We are seeking a Sr. Continuous Improvement Engineer to join the WW Continuous Improvement (CI) team and drive technical ... analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role...products under development. Key job responsibilities The Sr. CI Engineer (SrCIE) is a specialist responsible for the technical… more
- NVIDIA (Westford, MA)
- We are seeking a motivated Senior HPC Technical Support Engineer passionate about data center and networking technologies, to provide comprehensive solutions for ... customers What we need to see: + 5+ years in providing in-depth Customer Support and debugging for hardware and software products + Linux OS including System… more
- NVIDIA (Westford, MA)
- We are seeking a motivated Sr. Virtual GPU Solutions Technical Support Engineer passionate about Datacenter GPU Solutions, AI, GPU hard- and software, networking ... What we need to see: + 3+ years in providing in-depth Customer Support and debugging experience for hardware and software products. + Established knowledge… more
- Center For Health Information And Analysis (Boston, MA)
- …transparency in our healthcare system. By joining CHIA as the Azure Virtual Desktop Support Engineer , you'll become emersed into one of the largest and most ... remotely on others. Specifically, as the Azure Virtual Desktop Support Engineer , you will have the opportunity...help desk ticketing system and call queue. + Strong customer service focus, interpersonal skills and. time management skills.… more
- Astellas Pharma (Cambridge, MA)
- …and is based in Cambridge, Massachusetts. **Purpose and Scope:** The On-Site Support Engineer is responsible for providing comprehensive onsite technology ... repair of hardware and software, as well as providing excellent customer service to resolve technical issues efficiently. **Essential Job Responsibilities:** Onsite… more
- Deloitte (Boston, MA)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability ... queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring effective… more
- Federal Home Loan Bank of Boston (Boston, MA)
- …with other technology teams. This role also works with the Senior Network Engineer ensuring day-to-day support of the network environments is accomplished ... is managed properly, partnering with the Senior Network Engineer who is primarily responsible for this support...center. . A high level of responsiveness to the customer to build trust and credibility. . Must have… more
- Meta (Boston, MA)
- …teams to solve urgent and long-term initiatives. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Technical Leadership: Provide ... also participate in cross-organizational design reviews and make recommendations to support operational strategy to include business or technical problems that need… more
- ThermoFisher Scientific (Cambridge, MA)
- …customer -facing position requiring **flexibility to travel with a senior Field Service Engineer to service or support customers in** the **Baltimore, Maryland ... instrument or are seeking resources to manage service and support for their labs, we have the solution to...area.** + Work side-by-side with Field Service Engineer mentors at customer sites in an… more
- Digital Prospectors (Lexington, MA)
- **Network Engineer ** **Lexington, MA** **Job Type:** Contract **Recruiter:** Peter Roos (https://digitalprospectors.com/our-team/peter-roos) **Phone:** ### ... **Position:** Network Engineer **Location:** Lexington, MA (Onsite) **Length:** 3+ years **Job...current versions. + Research, develop, and implement automation to support the items noted above and enhance our network… more
- The MITRE Corporation (Bedford, MA)
- …IRS Business Transformation Department is searching for a Principal Human-Centered Engineer to help expand and improve our growing business transformation portfolio. ... The Principal Human-Centered Engineer focus will be to serve as a subject...to apply leading practices in Human Centered Design (HCD), Customer Experience (CX) and their related disciplines to deliver… more
- Skanska (Waltham, MA)
- …why our values support and drive our D&I efforts. The Estimating Engineer assists the Estimating Department in the development of accurate, timely and detailed ... Skanska is searching for a dynamic Estimating Engineer . This is a great opportunity to start...-Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how… more