- HealthEdge Software Inc (Annapolis, MD)
- …Team (DAT) works closely with internal and external stakeholders toidentifyand promote customer digital adoption initiatives and digital transformation ... **Overview** Sr. Operations Manager , Digital Adoption The Digital...This role will partner closely with internal teams, including Customer Success , Content, Product, and Data Science.… more
- Edgewood Management Corporation (Gaithersburg, MD)
- Digital Marketing and CX Manager Job Description: The Digital Marketing and CX ( Customer Experience) Manager holds a pivotal role in developing and ... use of AI technologies for content development and enhancing customer and client experiences. The digital landscape...the Edgewood FCREP companies. As a perpetual learner, the Digital Marketing and CX Manager will consistently… more
- Humana (Annapolis, MD)
- …Humana is seeking an accomplished, customer obsessed and results oriented Product Manager to manage and grow our Digital Acquisition experience. This role ... phase and path to incremental value and continuous optimization. Drive product success metrics including market adoption, customer satisfaction, and utilization… more
- OneMain Financial (Baltimore, MD)
- …love (personal loan, card, auto finance, and financial wellness). We're seeking a VP/MD Digital Platforms Product Manager to build and lead a Platform Product ... OKRs to provide an objective articulation of value and success . + Lead a team to the right product...Driven collaborators and innovators, our team thrives on transformative digital thinking, customer -first energy and flexible work… more
- Wolters Kluwer (Annapolis, MD)
- …place, find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Digital Marketing Manager , CP & ESG role offers the ... leader who can bring new ideas and positively lead the organization to greater success . This is a newly established team, offering growth potential as the team… more
- Cengage Group (Baltimore, MD)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... tools and analytics that support the US Higher Education Customer Success organization, as well as driving...Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions… more
- Microsoft Corporation (Baltimore, MD)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... will help Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager , you are the primary … more
- Oshkosh Corporation (Hagerstown, MD)
- …against the JLG regional strategy by maximizing new product and/or project initiative success . The ideal Sr. Product Manager will have experience working with ... capabilities into MGPP/MGEP market timing requirements. + Responsible for ensuring customer and market requirements are met consistently across the product line,… more
- PagerDuty (Annapolis, MD)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added DESCRIPTION The Product Manager , Customer Success position is ... that be an asset, tool, or interaction; human or digital . In scaling the success portfolio, you...global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …campaigns. This person should have a passion for programmatic advertising and a customer -service centric attitude. The Digital Sales Coordinator reports to the ... arm of Sinclair Broadcast Group, is looking for a ** Digital Sales Coordinator** to help ensure delivery of display/video...Senior Ad Operations Traffic Manager . **Responsibilities:** ** Customer Service Job Duties:** +… more
- Xerox (Annapolis, MD)
- Digital Services Consultant, Mid-Atlantic Region **General Information** Press space or enter keys to toggle section visibility Country United States Department ... continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing,… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...+ Work with customers to analyze and review their digital performance in detail + Complete website edits, and… more
- Lumen (Annapolis, MD)
- …valuable feedback to improve the company's offerings. The role reports directly to the manager of Customer Success and is considered an individual ... world and shape the future. **The Role** As a Customer Success Advocate I you will play...and empower customers to self serve + Leverage and manager overall customer metrics, which include … more
- Lumen (Annapolis, MD)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... world and shape the future. **The Role** As a Customer Success Advocate II you will have...portal adoption maturity level and address roadblocks by leveraging digital marketing slicks, adoption articles, and other templates. +… more
- Marriott (Bethesda, MD)
- …for branded digital assets on the web & mobile app platforms. The Manager , Specialty QA, on the Digital Quality Assurance team works with key business ... **Position Type** Management **JOB SUMMARY** The Quality Assurance team within Digital is responsible for the delivery of large, high-impact projects, enhancements,… more
- Cengage Group (Baltimore, MD)
- …templates, calendar), ensuring marketing's goals are aligned with sales, product, and customer success objectives + Design processes and leverage data to ... Executive Leadership with data-driven, relevant insights on both in-flight and completed customer success campaigns, including recommended changes or actions +… more
- Highmark Health (Annapolis, MD)
- …roadmap. This individual will lead a team responsible for delivering cohesive, customer -centric marketing experiences across our digital channels, including web, ... and guide User Experience (UX) design teams in developing customer -centric digital solutions that meet those business...agencies, and other internal stakeholders to set KPIs, test digital designs, and measure success . Ensures a… more
- Deloitte (Baltimore, MD)
- …you will play a key role in helping clients drive value by supporting the Customer Success team. Responsibilities include, but are not limited to: Customer ... on 9/30/2024 Work you'll do: As a Cloud Services Success & PMO Analyst for Deloitte's digital ...year of experience in a client delivery, consulting, or customer success role + Must be legally… more
- Wells Fargo (Bethesda, MD)
- …for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience + Lead the ... Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of...Hire is designed to provide a consistent and positive customer and employee experience across a specific geography. Throughout… more