- SHI (Annapolis, MD)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Annapolis, MD)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Trustmark (Annapolis, MD)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Kalibri Labs (MD)
- …and utilize your talents across a groundbreaking organization, please keep reading! The Customer Success Manager will manage and oversee our HummingbirdPXM ... Strategize with Director Client Engagement on ways to drive customer engagement and success . + Provide subject-matter...+ 3-5 years' Revenue Management experience, preferably in a senior role for multiple chains, brands, or properties +… more
- Honeywell (MD)
- …across different fields and industries. Are you ready to help us make the future? As a Customer Success Manager , you will work to ensure a customer 's ... for customers that match the technology offerings within the business. + Drive customer success while embedding in with the Honeywell field teams to build a… more
- Lumen (Annapolis, MD)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- BlueVoyant (MD)
- …will contribute to BlueVoyant's overall success by ensuring a world-class customer experience. The Sr . Manager Operational Excellence role provides ... Sr . Manager Operational Excellence Location: Remote...Service Level Agreements and will help to establish a customer -centric culture throughout the MDR teams. What you will… more
- Johns Hopkins University (Baltimore, MD)
- …and change management preferred. + Advanced Excel skills preferred. Classified Title: Sr . Administrative Manager Job Posting Title (Working Title): Sr ... needed. + Creates hiring requisitions for OMSC. + Establishes and monitors customer service/office conduct standards for UME, which are sensitive to student,… more
- Medtronic (Baltimore, MD)
- …of a patient's health into careful consideration. **A Day in the Life** The Sr . Strategic Account Manager (SAM) is a field-based Medtronic Gastrointestinal sales ... much more, agility and responsiveness are key to our success . Experience what it's like to work at a...organizations, primarily hospitals, in a defined geographic area. The Sr . SAM will serve as a customer … more
- Niagara Bottling LLC (Baltimore, MD)
- …We offer competitive compensation and benefits packages for our Team Members. Sr . Maintenance Technician The Sr . Maintenance Technician ensures equipment uptime ... in-depth troubleshooting and repair of all equipment failures. The Sr . Maintenance Technician shares knowledge of all production equipment...competency model, focusing on the following key drivers of success : + Lead Like an Owner + Makes safety… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Red Line Director of Real Estate (Program Manager Sr I-5482) Salary $89,727.00 - $150,415.00 Annually Location Baltimore City Job Type Full Time Job Number ... Transit Administration Red Line Director of Real Estate (Program Manager Sr I-5482) Office of Real Estate/Transit...today to be considered for a position that provides customer service to the citizens of Maryland every day.… more
- J&J Family of Companies (Annapolis, MD)
- Sr . Global Product Manager - 2406192767W...world's most pressing healthcare challenges. We know that the success of our business - and our ability to ... **Description** Johnson & Johnson is currently seeking a ** Sr . Global Product Manager ** to join our **Abiomed** Team located in Danvers, Massachusetts. We are… more
- ThermoFisher Scientific (Frederick, MD)
- …chances to create significant contributions to the world. **The job:** As our new Sr Strategic Key Accounts Manager you will be responsible for developing the ... by negotiating potential new business with our key accounts. Sr Strategic Key Accounts Manager will drive...metrics and scorecard reports with key accounts. + Evaluate customer requests and maintain high service levels with timely… more
- Lumen (Annapolis, MD)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... world and shape the future. **The Role** As a Sr Product Manager for the Wholesale segment,...ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify… more
- UKG (Ultimate Kronos Group) (Annapolis, MD)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... Sr Services Project Manager **General Information**...plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately… more
- Oshkosh Corporation (Hagerstown, MD)
- …execute against the JLG regional strategy by maximizing new product and/or project initiative success . The ideal Sr . Product Manager will have experience ... capabilities into MGPP/MGEP market timing requirements. + Responsible for ensuring customer and market requirements are met consistently across the product line,… more
- Amazon (Columbia, MD)
- …spanning new offerings to ensure that our services scale to meet diverse customer requirements in restricted access regions. You will have the exciting opportunity ... Global National Security customers and AWS colleagues who are responsible for driving customer adoption. You will have the opportunity to work closely with AWS… more
- ThermoFisher Scientific (Frederick, MD)
- …Fisher Scientific Inc is seeking a highly motivated individual to join us as a Sr Manager , Strategic Accounts Operations. This role is part of the Global ... Leadership Team in our services business leading teams and managing customer relationships. We provide biotech and pharmaceutical companies with enterprise level… more
- Wolters Kluwer (Annapolis, MD)
- …a Cover Letter together with your resume in a single document **Basic Function** Sr . Project & Program Manager - Editorial System will manage editorial system ... tools as an editor or other content team member + Demonstrated success in managing multiple projects simultaneously + Experience managing projects in Agile… more