- Refloor (Troy, MI)
- Call Center Agent at Refloor Refloor is the leading flooring company in America, and we are looking for talented individuals to join our team as Call ... and professional demeanor + Preferred: At least one year of sales-based call center experience + Experience with Salesforce CRM is helpful Benefits + $15-$17… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- Conduent (East Lansing, MI)
- …Benefits, Background, fingerprinting, High school diploma is required. 2 years experience in call center and customer service.** + Performs business support or ... undergo a Background and fingerprinting. + 2- years experience in call center and customer service. + Maintains appropriate licenses, training, and… more
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …* Answer incoming calls to assist with reservations, confirmations, room need requests, and questions. * Warmly greet a high volume of calls and perform reservation ... procedures. * Explain hotel details, rates, services, amenities, and other information about the hotels as requested. * Sell, process, enter, and confirm room reservations using Traveling Teams selling techniques and strategies. * Provide incoming callers with… more
- The Hartford (MI)
- …WE ARE LOOKING FOR : + Demonstrated background in sales, customer service, insurance, call center , retail, or a related field preferred. + Resiliency and ... Hartford, CT areas should apply for the Hybrid Sales Agent Role located on The Hartford website. All other...and integrity, where we place the customer at the center of everything we do. Our team values open… more
- TEKsystems (Ann Arbor, MI)
- …for Overview This position is great for any recent computer science graduate or experienced call center agent . The position will build a foundation of IT ... Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide technical support.… more
- Comerica (Farmington, MI)
- Contact Center Agent Tier 2 The office is...$1,000 for every qualified new hire referral * Comerica Call Center earned the Gold Award for Training ... with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a...or exceed key performance metrics while handling a high call volume of in-bound calls in a fast-paced environment.… more
- Allen Harmon Insurance Agency (Battle Creek, MI)
- …+ Three years related work experience. Prefer exposure to insurance agency and call center environment. + Command of verbal and written communication skills. ... MI. We are currently looking for a full-time insurance agent in our Battle Creek office. We offer professional...based on experience, including the benefits listed below: Insurance Agent Benefits and Perks + Compensated the first three… more
- Anywhere Real Estate (Detroit, MI)
- …SalesForce. **Qualifications:** + **Experience:** At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... ** Agent Recruiter** **Real Life. Real Connections.** **What you'll...career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused,… more
- Mass Markets (Bay City, MI)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW INBOUND TOLL COLLECTIONS AGENT (ENTRY-LEVEL) We are looking for Customer Service...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Trinity Health (Livonia, MI)
- … call tracking policies and all call information is logged in the call center tracking system. 3. Supports a high volume of inbound customer calls; ... services to P2P staff if unable to resolve within prescribed timeframe per call center guidelines. 6. Identifies, researches, analyzes and resolves complex… more
- Humana (Lansing, MI)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior Medicare Product Sales experience ... + Prior Sales (any industry) experience **Additional Information** + Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants… more
- TEKsystems (Troy, MI)
- …3 days and 2 days remote. Must have flexibility to work on-site when needed. The Call Center Manager is responsible for the daily oversight and management of the ... while aiming for maximum efficiency and cost-effectiveness in the call center . - Team size will be...and to support personal and professional development. - Answering agent questions regarding best practices or difficult calls. -… more
- Navient (Lansing, MI)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Corewell Health (Southfield, MI)
- …Abide by departmental standards for excellent phone service in the Small Business call center , including timely problem resolution to employer groups and agents. ... sales territory with expectations the Sales rep will respond to employer and agent inbound/outbound calls and emails, attend periodic external employer and agent … more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …service inbound phone calls from customers and bankers in English and Spanish in a call center environment to assist customers needing to file a dispute or check ... service while capturing accurate customer account and transaction information. Agent will also provide accurate expectations and disclosures regarding disputed… more
- Travelers Insurance Company (Lansing, MI)
- …four-year college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. ... Service Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment...changes, billing questions and technical support. Advisors respond to agent requests for quotes or changes to policies or… more
- Anywhere Real Estate (Detroit, MI)
- …experience preferred. + Customer service experience preferred (retail, financial services, or call center ) + Strong computer skills and ability to navigate ... **Anywhere Leads - Contact Center Team Administrator** Anywhere Leads is a dedicated...agent , in states where permitted. **Summary:** The Contact Center **Team Administrator (TA) is** a service center… more
- Extra Space Storage (Clinton Township, MI)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Lincoln Financial Group (Lansing, MI)
- …process, clearly articulates, documents and validates more complex technical requirements for IVR call flows. Maintains and enhances agent set up and call ... 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact… more