- Conviva (Providence, RI)
- …Excellence team under the CenterWell Primary Care Organization. This role reports to Associate Director of coding education and has a dotted line reporting to ... interacting with healthcare providers **Additional Information** + Incumbent must be willing to work Central or Eastern Hours: 8 am - 5 pm / M-F + Preferred… more
- Conviva (Providence, RI)
- …scheduling appointments, taking messages, transferring calls to appropriate staff. + Resolve patient issues through independent problem solving and with a goal of ... even when dealing with upset patients. + Demonstrate a patient centric mindset and a high sense of urgency...solutions such as 8x8 Virtual Contact Center, Genesys, Ring Central , Five/9, etc. + Knowledge of and strict adherence… more