- Morgan Stanley (New York, NY)
- …is a high-performing globally distributed team that plays a mission critical role in Incident Management , Problem Management , Change Management , ... ability. The role will also involve advising and consulting on processes related to Incident Management , Problem Management and Change Management… more
- NBC Universal (New York, NY)
- …we partner and support our engineering teams and business stakeholders via Major Incident , Change, and Problem Management . We help teams restore service ... more familiar with the SAP technology. + Site Reliability, Incident Management : In Service Management ...and coordinated triage, prevent impacting events from occurring through problem and change management , and implement continuous… more
- ManpowerGroup (New York, NY)
- …Release implementation and enforcement of change management policy + Major Incident management and Problem Management **Required Skills:** + ... complex systems issues + Proactive identification and resolution of problem hotspots + Development of tools and driving efficiency/stability...to enable effective management reporting +… more
- Bank of America (Jersey City, NJ)
- …This Sr. Tech Services Lead role is responsible for leading robust and effective incident , change and problem management activities promoting the stability ... and technology. The individual is accountable for managing the major incident process for Urgent and High...and development environments + Working knowledge of industry recognized incident , change and problem management … more
- City of New York (New York, NY)
- …mainframe and other application access requests, and provide production support including Incident Management , Service Management , Support Web Application ... related tasks. You will be tasked with working as incident manager during major outage and monitor...Expedite reported issues affecting end-users with team members and management . - Keep end-user abreast of current incident… more
- Zelis (Morristown, NJ)
- …techniques for managing configurations regarding a business's existing needs + Oversee the incident management process and team members involved in resolving the ... incident , identifying the cause, and initiating the incident management process. + Prioritize incidents according...team and re-schedule non-urgent tasks. + Communicate with upper management if major issues are found in… more
- MUFG (Jersey City, NJ)
- … management . Extensive knowledge of IT Operations with a focus on ITSM ( Incident , Change and Problem Management ). Deep understanding of Application ... Operations and Support, including Batch Operations, SLA Management and Critical Path Analytics. Will require knowledge and...IT service delivery. + Proficient with applying Service Operations ( Incident , Change and Problem ) concepts to industry… more
- Wells Fargo (New York, NY)
- …+ 4+ years of application production support, systems support, managing command centers or major incident management + 3+ years of experience with ... and Server technologies + 3+ years of experience with incident management , problem management... + 3+ years of Command Center operations or Major Incident Management skills +… more
- MUFG (New York, NY)
- …not limited to: access management , network security, enterprise architecture, release management , and incident response + Preferred: "Big Four" IT audit ... Ensure gaps are addressed via remediation plans that adhere to issues management mandates; timely issue and corrective action submission, accurate root cause… more
- MUFG (Jersey City, NJ)
- …understanding and implementation experience with ITSM product including Incident , Problem , Change, Request and Knowledge Management + Strong technical ... ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate must have a strong… more
- City of New York (New York, NY)
- …practices with IT Service Management (ITSM) processes to ensure efficient incident , change, and problem management . - Collaborate with development, ... growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating… more
- MUFG (Jersey City, NJ)
- …to ensure optimal performance and reliability. This role involves supporting a major worldwide financial company, primarily focusing on the United States, Canada, ... and multiple Latin American countries. ** Major Responsibilities:** + Monitor network and other critical infrastructure...weekly and monthly NOC reports. + Host and manage incident resolution conference calls 24/7. + Scripting to automate… more
- Wolters Kluwer (New York, NY)
- …and collaboration (such as incident , problem , change, request, problem , configuration, and release management , etc.). + Perform high-level monitoring and ... looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management ) within our Global Business Services division! You will help transform… more
- Amazon (Avenel, NJ)
- …expectations. To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile. * First mile: This ... Amazon's dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background… more
- BlackRock (New York, NY)
- …of emerging technologies and best practices in the areas of end-user support and major incident management . **Qualifications** **:** + Minimum 15 years ... support (level 1-3), unified communications, patching and vulnerability management , and major incident management . + Skilled at establishing strong… more
- Pinkerton (Jersey City, NJ)
- …critical security technology incident escalation/troubleshooting, multidiscipline incident coordination/response, travel risk management , geopolitical ... recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us...and effective team leader. + Strong familiarity with all major social media platforms, world news, and current events.… more
- Bank of America (Jersey City, NJ)
- …the Problem Manager to diagnose root causes for complex/high impact incident / problem management investigations + Collaborates with Development and ... and enhance application and system monitoring designs + Engages as a subject matter expert in incident triage efforts, failure scenario modelling and works with… more
- BlackBox (New York, NY)
- …to deploy field service resources required to deliver client service requests via incident management and dispatch processes through the service desk. + Escalate ... + Provide comprehensive diagnostic, root cause and troubleshooting support, accurate problem resolution and make findings available for future troubleshooting and… more
- Sunrise Senior Living (Madison, NJ)
- …requirements. + Provides leadership and promotion of the Sunrise Safety and Risk Management policies. + Reviews all incident reports and ensures corrective ... ability to facilitate small group presentations. + Proficient in organizational and time management skills. + Demonstrates good judgment and problem solving and… more
- MUFG (New York, NY)
- …and collaborate with internal and external teams, such as security operations, incident response, forensics, vulnerability management , risk management , ... one day. A member of our recruitment team will provide more details. ** Major Responsibilities** + Develop and implement a threat intelligence strategy and framework… more