- City of New York (New York, NY)
- … Representatives for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of ... (CHRMS) Remedy, Finesse - IVR and others. The Help Desk Level 1 Representatives will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... clients in NYC is looking for an outgoing Junior Service Desk Analyst to join the hospital's...for someone that they can train to become a level 1 /2 service desk...level 1 /2 service desk .… more
- City of New York (New York, NY)
- … Service Desk Operations and supervise the activities/work of Junior, Mid- level , and Senior Service Technicians. Develop and maintain all technical and ... will also supervise the work and activities of Junior, Mid- level , and Senior Service Technicians. Administering and...to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and… more
- TEKsystems (New York, NY)
- …Position Overview: As a Service Desk Analyst, you will provide Level 1 support to clients. This role will provide customer-friendly assistance to clients ... having trouble using IT products. The Service Desk Analyst will troubleshoot, diagnose, and resolve Level 1 incidents received, and escalate issues as… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an onsite position in Queens, NY. Applicants should be prepared for 100% ... eligible to work directly for UNIVERSAL Technologies. Position: The Service Desk / Desk Top Support...testing computer equipment. + Will be expected to handle level 1 and level 2… more
- City of New York (New York, NY)
- …systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one ( 1 ) Computer Associate (Technical Support) ... I, to function as Service Desk Associate, who will: - Promptly...assignments to deliver support within the scope of agreed Service Level Targets (SLTs) and Service… more
- Marriott (New York, NY)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
- The Salvation Army (West Nyack, NY)
- …and services. This is a non-exempt position reporting to the Service Desk Supervisor with responsibilities of providing Level 1 technology systems ... but not be limited to, the following: + Provides Level 1 technical support for customers at...software requirements of Users and makes recommendations to the Service Desk Supervisor. + Arranges with vendors… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... member of our Service Desk team, they are partially dedicated...member of our Service Desk team, they are partially dedicated to a client...ensuring accountability is clear and expectations are always set. Level 1 & 2 Support + Use… more
- Randstad US (Farmingdale, NY)
- …Phones + Multi-tasking + Customer Service Qualifications + Years of experience: 1 year + Experience level : Experienced Randstad is a world leader in ... A Showroom in Farmingdale, NY is hiring a Front Desk Receptionist/Customer Service Representative to join their...person. We are looking for someone with at least 1 year of experience in a similar role. If… more
- IHG (New York, NY)
- …and Requirements:_** High School diploma or equivalent, plus one-year front desk /guest service experience. Some college preferred. Must speak fluent ... follow-up. 5. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest...preferred. This job requires ability to perform the following: 1 . Frequently standing up behind the desk … more
- Adamas Building & Adamas Security (Weehawken, NJ)
- …at least 1 weekend day per week. Requirements + Prior Front Desk /Office environment experience ( 1 year preferred) + Ability to build positive relationships ... Adamas Building Services is looking for a Concierge/Front Desk Associate. Our company is a leading expert...superior experience in the following areas: + Excellent customer service skills + Meet/Greet residents and guests to determine… more
- City of New York (New York, NY)
- …is open only to the current FDNY employees serving in a permanent Civil Service title of Associate Fire Protection Inspector. The Fire Department of the City of ... and alert building occupants; licensing qualified companies to install and service fire protection equipment and systems; certifying individuals to monitor fire… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... User Services Manager (Computer Systems Manager Level 5) - Office of Computing and Information...are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... The Manager will collaborate closely with various stakeholders, including technical teams, service desk personnel, and end users, to facilitate swift incident… more
- New York State Civil Service (Brooklyn, NY)
- …examination for which they are qualified. Duties Description Under the supervision of higher- level staff, the Park Supervisor 1 is a working supervisor ... Parks, Recreation & Historic Preservation, Office of Title Park Supervisor 1 Occupational Category Skilled Craft, Apprenticeship, Maintenance Salary Grade 11… more
- Rising Ground (Brooklyn, NY)
- …Job Summary:As part of the Help Desk Team, the IT Support Technician Level I will provideexceptional customer service as the first point of contact by ... a timelymanne Responsibilities * Seeking support technician with exceptional customer service skills* Provide first-line technical support via phone and in-person*… more
- TEKsystems (Dobbs Ferry, NY)
- …campus. These individuals will provide level 2 support for escalated tickets from the level 1 help desk . The candidates should have prior enterprise ... Microsoft Office Suite, Ghost, Help desk ,Sccm,O365, Service desk Additional Skills & Qualifications: High level of customer service is a must have for… more