- Sunrun (Augusta, ME)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- Marriott (Augusta, ME)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Marriott (Augusta, ME)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Augusta, ME)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (Augusta, ME)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (Augusta, ME)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Augusta, ME)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Marriott (Augusta, ME)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Ensono (Augusta, ME)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (Augusta, ME)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Ford Motor Company (Augusta, ME)
- …and the value those vehicles provide. **In this position ** The Revenue Operations Manager , NA needs to have a good understanding of data analytics to identify ... in scaling. This role will report to the Head of Global Revenue Operations Manager of Ford Pro Intelligence and Charging and Integrated Services Retail, located in… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …June 17, 2024 Apply with Linkedin Apply OFFICE OF INFORMATION TECHNOLOGY - MAINE IT COMPUTING INFRASTRUCTURE & SERVICES Opening Date: June 3, 2024 Closing Date: June ... Windows Server, Microsoft 365, Microsoft Teams, Microsoft Endpoint Configuration Manager , Directory Services, Enterprise Backup and Storage, SQL Server, IIS,… more