- Viola (New York, NY)
- …each store delivers exceptional service and maintains high levels of customer satisfaction. Oversee daily operations , including staffing and scheduling, and ... preferably in the optical or eyewear industry. Sales and Customer Service Skills: Proven track record of...to ensure effective management and support of all retail operations within the district. The Regional Manager reports to… more
- Carrier (Latham, NY)
- …School diploma or GED + Must have a valid Driver's License + 2+ years customer service experience + 1+ years' experience in MS office suite **Preferred ... leverage technology to enhance the communication and operational efficiency of the service branch. **Key Responsibilities:** + Administer service contracts to… more
- Anywhere Real Estate (Buffalo, NY)
- …1-2 years previous supervisory experience preferred. + Prior Real Estate and customer service experience strongly preferred. + Ability to work remotely ... part of it! We are looking for a **Deal Operations Team Lead ** to join our team...the transaction. Ability to coach team on providing exceptional customer service throughout the transaction process. +… more
- JPMorgan Chase (Fresh Meadows, NY)
- …by providing education and advice tailored to suit their financial needs. As a Lead Associate - Operations in Branch Banking, you support the Branch Manager ... years of branch banking experience **Training requirement** + Successful completion of the Lead Associate Operations training program is a pre-requisite to be… more
- City of New York (New York, NY)
- …improve retention, mentoring, and workforce development, utilizing a racial equity lens. Customer service is a cornerstone of DOHMH's commitment to operational ... excellence. DOHMH has four core customer service principles: respect, trust, empathy, and...of Operations , Bureau of Mental Health, the Operations Support Lead will: - On a… more
- New York Road Runners (New York, NY)
- …agency relationship management, and permitting. About the Position The Security & Medical Operations Lead will report to the Director, Security Operations ... each year. The team leads core elements of the operations including physical site management, timing and scoring ...certification a plus Skills and Attributes: + Strong administrative, customer service and time management skills required.… more
- Price Chopper (Norwich, NY)
- …Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service . Responsible for overseeing the entire Front End operation ... and the parking lot and sidewalk area of store operations . Ensures all front end policies and procedures are...procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all… more
- Price Chopper (Guilderland, NY)
- …Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service . Responsible for overseeing the entire Front End operation ... and the parking lot and sidewalk area of store operations . Ensures all front end policies and procedures are...procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all… more
- Western Union (New York, NY)
- … Customer Care Operations will demonstrate a focus on achieving customer service operations at a world-class caliber. This individual thrives ... President of Customer Care, this role will lead the global contact center operations . This...world. This leader will provide leadership and oversight for customer service delivery operations supporting… more
- Xylem (Albany, NY)
- We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead ** ! If you are excited and passionate about helping #LetsSolveWater, consider joining ... participating in our paid Volunteer Program, Xylem Watermark ! **THE ROLE** : The Customer and Vendor Master Data Management Domain Lead leads the design,… more
- ALDI (Tully, NY)
- …daily shipping schedules to ensure the stores have inventory necessary to meet customer needs. * Verifies proper receipt of product and escalates any receiving ... of product, supplies and equipment received to ensure maximum efficiency and service to the stores. * Facilitates communication and fulfillment of store needs… more
- Snap Inc. (New York, NY)
- …focused on customer success and retention. We're looking for an Outsourced Program Lead , Customer Success to lead the vendor relationship for all of ... glasses, Spectacles (https://www.spectacles.com/) . The Snap Small and Medium Customer (SMC) org is focused on scaled ways to...play an integral part in ensuring we can efficiently service our clients' needs, remove blockers, and disseminate best… more
- Vontier (Albany, NY)
- …implementing service aspects of Gilbarco's e-Mobility strategy. Reporting to the Global Operations Lead the role will drive growth, stability, and an overall ... Service leads and prospective customers. + Directing Service operations by streamlining processes and building...KPI levels on a continuous basis for the total service business. Measure customer satisfaction and operational… more
- SAP (New York, NY)
- …on a structured and data-driven framework + Proficiency in design thinking and service design methodologies + Expertise in customer journey analytics including ... SAPs growth as a cloud company. The team is responsible for customer journey planning, user experience, web management, optimization, and mission critical functions… more
- Sprinklr (NY)
- …**The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** Overview: Customer Operations is critical to Sprinklr's success ... in overseeing and optimizing the operational aspects of our customer operations team. You'll be responsible for...and identify areas for improvement. + Systems and Tools: Lead initiatives to enhance existing systems, tools, and processes… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Service Designer within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the ... Engage cross functional colleagues (ie, business partners, CX partners, operations , technology, compliance) to ensure business objective alignment, throughout. +… more
- Gap Inc. (Brooklyn, NY)
- …for driving profitable sales growth through all aspects of the store including; customer and product operations , merchandising, and talent development. You are ... be part of an iconic American brand, and help lead the way for where we're headed, we'd love...to drive store sales and deliver results through a customer centric mindset. + Recruit, hire and develop highly… more
- Gap Inc. (New York, NY)
- …drive profitable sales growth through all aspects of the store, including; customer and product operations , merchandising, and talent development. Through ... be part of an iconic American brand, and help lead the way for where we're headed, we'd love...selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us… more
- IQVIA (New York, NY)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Gap Inc. (Lake George, NY)
- …for driving profitable sales growth through all aspects of the store including; customer and product operations , merchandising, and talent development. You are ... to drive store sales and deliver results through a customer centric mindset. + Recruit, hire and develop highly...action plans to maximize efficiencies and productivity. + Perform Service Leader duties. + Ensure consistent execution of standard… more
