- FranklinCovey (Albany, NY)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Customer Success Manager **Division & Department:** Enterprise ... US, preferably in CST **Job Summary** We are seeking a dynamic and proactive Customer Success Manager to join our team. The ideal candidate will be… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- SHI (Albany, NY)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Justworks (New York, NY)
- Customer Success Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... new revenue opportunities, and partner with others to effect change! As a Customer Success Manager , you will develop strong relationships with your customers… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Confluent (Albany, NY)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Albany, NY)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Albany, NY)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Manager , Customer Success to lead a team of Customer Success Managers ... you'll be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies… more
- Cornerstone onDemand (New York, NY)
- …address client satisfaction issues in a SWAT approach. This position will report to the Customer Excellence team within Customer Success . **In this role you ... The Customer Excellence Manager is responsible for...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Danaher Corporation (New York, NY)
- …of solutions that safeguard and improve human health. This position is part of the Customer Success department located in the United States of America and will ... role, you will have the opportunity to: + Oversee customer inquiries for assigned accounts to provide a positive... inquiries for assigned accounts to provide a positive customer experience through elite, world-class service management; acts as… more
- MUFG (New York, NY)
- …of recommending account, digital banking, and fraud solution controls + Collaborates with Customer Success Manager and operational partners to triage KYC, ... Sanction and High-Risk Industry and Fraud alerts Client Success + Collaborates with client's Relationship Manager and Transaction Banking teams to remain… more
- New York Times (New York, NY)
- …Success Manager to join our Advertising Sales operations team. As a Client Success Manager you oversee customer success and retention for ... advertising clients by providing the best daily account management. You will be both an internal and client-facing and is instrumental in making us the most effective media partner for our clients.You will report to the Executive Director, Sales Operations.… more
- Cardinal Health (Albany, NY)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Qualtrics (New York, NY)
- …Join over 6,000 people across the globe who think that's work worth doing. **XM Success Manager , Managed XM** **Why We Have This Role** The XM Success ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to...or technical account management role + Track record of success in building customer relationships at multiple… more
- JPMorgan Chase (New York, NY)
- …capabilities, and skills** + 3+ years of experience or equivalent expertise in customer success or a relevant domain area + Demonstrated ability to ... Shape the future of our customer experiences and directly influence product success . Dive headfirst into dynamic collaborations, leverage data to spark change,… more
- Amazon (New York, NY)
- …, you've come to the right place. Key job responsibilities As Senior Client Success Manager , you will work together with various departments to ensure our ... all aspects of campaign execution, delivery and final reporting. The Client Success Manager will play an integral role in maximum revenue recognition and renewed… more
- Tekscape (New York, NY)
- …liaises with various internal engineering teams and other stakeholders to ensure customer success . The Client Technology Manager spearheads projects ... Job Title: Client Technology Manager /Senior Systems Engineer Location: Tekscape Office, NYC -Onsite...environment to deliver exceptional levels of technical expertise and customer service. S/He will be an escalation point for… more
- Microsoft Corporation (New York, NY)
- As a **Sr. Director of Customer Success Account Management** - you lead a high performing team of Customer Success Account Managers (CSAMs) in varying ... This is an exciting role that will help fuel customer success through your leadership with business,...internal and external stakeholders. Through their team the CSAM Manager is responsible for driving a repeatable and predictable… more