- Baylor Scott & White Health (Albany, NY)
- …Information Systems Security Professional (CISSP) certification + Certified Information Security Manager (CISM) certification + GIAC Certified Incident Handler ... **JOB SUMMARY** The Sr. Incident Response Engineer will take on the lead...solving, team building, and judgment-making skills. + Skilled project manager with ability to articulate business needs. + Excellent… more
- PwC IT Services Co. (Buffalo, NY)
- …Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Manager **Job Description & Summary** A career in Information Security, within ... intellectual assets. This position will be part of PwC IT Services (US) LLC, a member of the PwC...our careers, now and in the future. As a Manager , you'll work as part of a team of… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- …/ Service Desk Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT Manager with experience in growing a Technical Support and Service Desk team (not ... engineer, and desktop support lead/supervisor. You are an experienced IT leader who serves as a mentor. You are...with above-average customer service and desktop engineering skills. The Manager must possess s trong knowledge of supporting end-user… more
- City of New York (New York, NY)
- …and PACT/RAD programs. The NYCHA IT Department is seeking to hire an IT Knowledge Manager , reporting directly to the Director of Customer Service Excellence ... within the IT Service Management (ITSM) Department. The Knowledge Manager...Develop and execute roadmap for Knowledge Management within the ServiceNow platform, considering business objectives and user requirements. -… more
- Rocket Software (Albany, NY)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are ... part of a global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. Overseeing the delivery of support to the… more
- Deloitte (Rochester, NY)
- …may provide include: + Service resilience, availability, and compliance reporting + IT Service Management reporting, including Incident , Problem, and Change ... Data Analytics Reporting Manager Our Deloitte Service Assurance Reporting Team is...teams share a common purpose in delivering world class IT Service Management. The Analytics Team delivers measurable metrics,… more
- Insight Global (New York, NY)
- Job Description Pay Rate: 20-26/hr Insight Global is hiring for a REMOTE Jr. IT Change Manager to join a large streaming service client. This Jr. IT Change ... businesses client applications and related software services. This Jr. IT Change Manager will oversee the Change...will be responsible for joining/participating in daily change and incident management calls, ensuring if a change ticket came… more
- S&P Global (New York, NY)
- … Management and effective management of all High Severity Incidents. + Work as Incident Manager and coordinate tasks during the incident . Work with ... Problem Manager and review the Change Management process to avoid the same incident from taking place. + Ensure effective recovery of service from the start of… more
- KPMG (Melville, NY)
- …and perform the day-to-day operational responsibility of security monitoring and incident response activities, associated with operations that provide up to 24x7 ... and improvements + Execute response activities which may include incident response, incident management, driving remediation or...individuals and may also serve as a formal performance manager of a team of junior employees + Act… more
- M&T Bank (Buffalo, NY)
- …customer experience that enables our business partners to deliver. **Overview:** The configuration manager is a manager who has the ability and authority to ... services in accordance with the configuration management plan. The configuration manager 's specific responsibilities include: + Managing the day-to-day activities of… more