- Dunhill Professional Search (Springfield, VA)
- …required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk .0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy client in Arlington, Virginia . Candidates must have an active ... have detailed knowledge of IT service management (ITSM) and help desk tools. Will assist in administrative...Helpdesk Technician Qualifications: Please make sure your resume includes technical details about your professional experience. An… more
- Dexian - DISYS (Chantilly, VA)
- …SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk Technician.Able to support systems on both ... cable plant consisting of MDF, MPOE, and building terminals (IDF).Providing technical expertise in Unified Communications technologies including telephony, H.323 or… more
- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... and compiling the assessment of Service Management / Service Desk support required to provide both Request and Incident...support as a component.Excellent communication skills in working with technical and non- technical staff and the ability… more
- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support ... facility in Washington DC. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help Desk , Technical Support **Certifications:** CompTIA - ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...DESK SPECIALIST WILL** **MAKE AN IMPACT:** + Provide technical assistance to computer users. + Answer questions or… more
- General Dynamics Information Technology (Rosslyn, VA)
- …understanding of the United States Refugee Admissions Program (USRAP) and a keen business / technical acumen. As a Help Desk Manager, you will provide daily ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Help ...Systems, or Business; or the equivalent combination of education, technical training, or work experience. + Relevant professional… more
- General Dynamics Information Technology (Arlington, VA)
- …degree in Computer Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...DESK SPECIALIST WILL MAKE AN IMPACT** + Provide technical assistance to computer users. + Answer questions or… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Indigo IT, LLC (Washington, DC)
- … Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service ... Help Desk Specialist Washington, DC SUMMARY:...all customer issues and queries. Uses listening, communications, and technical skills to meet customer requests and resolve customer… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- EMCOR Group (Dulles, VA)
- … support to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support, Technical Support,Troubleshooting Software **Certifications:** CompTIA ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... candidate will be responsible for providing on-site technical support, with proficiency in MS O365, Active Directory...* Minimum of 1 year of experience in a Help Desk Analyst role or similar. *… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and ... required:** + Experience working in a call center or Help Desk and Support center organization, providing...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- Leidos (Washington, DC)
- …in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting services for incoming queries and ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...Works with Tier I/III and other groups to resolve technical problems. + Maintains a professional attitude… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ... and women that solve some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join… more
- Chenega Corporation (Washington, DC)
- …and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to distributed PC/networking ... **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC**...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- ACDI/VOCA (Washington, DC)
- …to trouble-shoot services in HQ and in the field. Administer the organization's help desk ticketing software and triage work tickets. + **Bachelor's degree ... in Active Directory, Office 365, and other ACDI/VOCA software tools. + Manage and report on Help Desk ticketing system, familiarity with Fresh Desk a plus. +… more