- FranklinCovey (Richmond, VA)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Customer Success Manager **Division & Department:** Enterprise ... US, preferably in CST **Job Summary** We are seeking a dynamic and proactive Customer Success Manager to join our team. The ideal candidate will be… more
- SHI (Richmond, VA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Richmond, VA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- EDB (Richmond, VA)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront ... being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your customers along their journey with… more
- Confluent (Richmond, VA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Cleo (Richmond, VA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Richmond, VA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- EDB (Richmond, VA)
- …controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or Remote ... Time Zone **Job Summary:** Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our team. The Customer … more
- Trellix (Richmond, VA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cardinal Health (Richmond, VA)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Capital One (Richmond, VA)
- …excel. You will be rewarded for your passion and your achievements. **As a Sr. Project Manager on the Customer Success & Product Marketing team, you'll be at ... West Creek 2 (12072), United States of America, Richmond, Virginia Senior Associate, Project Manager Capital One, a Fortune 500 company and one of the nation's top… more
- American Express Global Business Travel (Richmond, VA)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in the ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key… more
- American Express (Richmond, VA)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Lineage Logistics (Richmond, VA)
- Oversee and drive all customer care initiatives within a designated region, serving as a strategic business partner to senior operations and sales leaders. Lead and ... mentor a team of highly skilled customer care professionals to align regional customer ... onboarding activities as required. + Assist the Sales Manager in preparing for Quarterly Business Reviews (QBRs). +… more
- CARMAX (Richmond, VA)
- …levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic team of ... the way your career should be! **General Summary:** At CarMax, we attribute our success to putting people first and doing what's right. Your leadership will drive… more
- Red River (Richmond, VA)
- …project requirements. Completing projects on time, on budget, and with exceptional customer satisfaction is the Project Manager 's charter. Additionally, the ... Project Manager interfaces with and manages the customer stakeholder team on all assigned projects and maintains...just for the scope of the project, but how success will be judged at the end._ + **_A… more
- Confluent (Richmond, VA)
- … customer lifecycle from pre-sales through delivery to align business outcomes, clear success criteria, and customer success . Overall, the ideal candidate ... Connects Us. **About the Role:** As a Federal Practice Manager at Confluent, you will lead a team of...Architects and program managers. Build initial services direction, oversee customer success and satisfaction, and contribute to… more
- Tractor Supply Company (Midlothian, VA)
- …Manager serves as the second in charge of operations to the Store Manager . Duties include delivering a Legendary Customer Experience, providing leadership and ... Assistant Manager **Overall Job Summary** The Assistant Store ...and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer… more
- Ross Stores, Inc. (Richmond, VA)
- …largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant ... As part of our team, you will experience: + ** Success \.** Our winning team pursues excellence while learning and...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- Windstream Communications (Richmond, VA)
- …+ Act with a sense of urgency and work in close partnership with the Customer Success organization, to assure customer issues are resolved quickly. + ... ES Enterprise Ops - Major Acct Dev Manager -WE Maryland, USA * Virginia, USAReq #541 Monday,...activities as required **Do You Have?** Verifiable record of success in enterprise-level sales, owning a customer … more