- Concentrix (Richmond, VA)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CARMAX (Richmond, VA)
- …a must! Qualifications and Requirements . Minimum of 2-3 years of technical support and customer service experience in a high-volume call center ... internal CarMax associates. This position is 100% phone support with strong customer service ...supported software, hardware, and computing platforms. . Provide one-on-one support to customers at all levels of technical… more
- Ford Motor Company (Richmond, VA)
- … loyalty. Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), ... multiple channel bumper to bumper, module programing, and data corrections for automotive technical service assistance to Ford and Lincoln Dealers from Canada… more
- Rocket Software (Richmond, VA)
- …**Qualifications:** + At least 3 -5 years experience in a similar role, supporting support or other customer facing service teams; enterprise software ... in what they're doing!** **Job Description Summary:** The Operations Analyst for the Technical Support team will work alongside business analysts, business users… more
- Cardinal Health (Richmond, VA)
- … customer support team + Remote troubleshooting and resolution of customer related technical issues + Real time proactive system monitoring, debugging, ... preferred + Experience supporting proprietary or SaaS based applications in a technical service center environment. + Intermediate understanding of Linux and… more
- HCA Healthcare (Richmond, VA)
- …for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users + Analyzes and ... end user desktop incidents and requests reported to the Service Desk. ** Technical Analyst II** will also...equipment and cabling, theTechnical Analyst IIcan provide expanded on-site support to technical resources, if needed. **DUTIES… more
- GovCIO (Richmond, VA)
- …initiatives and future plans. + Build a trusted advisory relationship with Customer Technical Directors, DevSecOps vendor technical and architecture ... constraints and inform/assist in the definition of the sub-product line architecture and technical plans to achieve the overall customer vision. + Review,… more
- CBRE (Richmond, VA)
- …contracts, development of market leading process, and critical operations documentation. Deliver technical service support to business to maintain 100% ... Technical Manager Job ID 172093 Posted 14-Jun-2024 Service line GWS Segment Role type Full-time Areas of...maintenance and safety procedure manuals. + Provide all locations technical support during incidents.Provide technical … more
- Merck (Richmond, VA)
- **Job Description** Our Technical Service Managers interact face to face with our customers, understand their needs and consult to offer the right solutions. We ... customer centric business model. This field-based position is responsible for providing technical support to sales and marketing for our company's Animal… more
- Veracity Consulting Group (Glen Allen, VA)
- …Level Agreement / Management, Asset, Vendor, Contract and Procurement Management; Customer Service Management, Custom Scoped Applications, ServicePortal. Lead ... one goal in common: creating fluid, sustainable solutions that support business growth. We come together as one team... Technical Best Practices and Standards + Ensuring technical deliverables to Customer Delivery and customers… more
- Veracity Consulting Group (Glen Allen, VA)
- …capabilities and complimentary technologies in a client-consulting environment including IT Service Management; Customer Service Management, App Engine ... one goal in common: creating fluid, sustainable solutions that support business growth. We come together as one team...and energetic culture. We are immediately seeking a Lead Technical Consultant to join our fast-growing ServiceNow Practice team.… more
- Deloitte (Richmond, VA)
- …Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of ... external interfaces + Experience data management and data analytics tools + Strong technical experience implementing Sales and Service Cloud projects for TMT or… more
- Deloitte (Richmond, VA)
- …with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful ... Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to… more
- Sunrun (Richmond, VA)
- …homeowners nationwide. Our innovative approach combines cutting-edge technology with exceptional customer service to deliver customized solar and renewable ... to expand, we are seeking a talented Oracle ERP Technical Product Manager to join our team and drive...Oracle Cloud ERP systems and on-prem EBS applications to support our residential solar energy business. You will collaborate… more
- SMX (Richmond, VA)
- …in, and work from, the East Coast time zone.** As a member of the Customer Service Desk your focus is to deliver support and solutions to the customer ... Oracle Customer Support Desk Agent (3600)at SMX(View...customer needs. This involves resolving post Go Live non- technical customer inquiries, as well as … more
- Travelers Insurance Company (Richmond, VA)
- …**What Will You Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage,… more
- Deloitte (Richmond, VA)
- Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... on June 28, 2024. Work you'll do As a Technical Lead you will be responsible for leading a...unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support … more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for Technical Writer to support the Readiness & Employment Service contract for the VA. This position will be a fully ... rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service...or business presentations in such meetings as business or customer needs require. + Selects or recommends use of… more
- Veracity Consulting Group (Glen Allen, VA)
- …solvers who have one goal in common: creating fluid, sustainable solutions that support business growth. We come together as one team to deliver transformative ... daily? Today, we're ready to add a ServiceNow Lead Technical Consultant to our team. As a Lead ...Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Be the… more
- International Paper (Richmond, VA)
- …. **The Skills You Will Bring:** + Proven track record of ecemplary field customer technical service experience. + BA/BS Degree in Business, Packaging ... are in place and followed. + The position will support 4 plants that print flexographic preprinted liner. +...+ Collaborate with box sales reps, customer service , manufacturing, and design to resolve technical … more