- Merck & Co. (North Wales, PA)
- …and Global Human Health commercialization teams. They collaborate with Global Commercial, Center of Real-World Evidence (CORE), Policy and Market Access to address ... Dermatology and Gastroenterology; building early phase plans and strategies; Customer expertise, especially of scientific leadership and other key stakeholders… more
- Merck & Co. (North Wales, PA)
- …and Scientific Content, Medical Education and Training of internal stakeholders (eg, US Call Center , Field Sales), and Compendia and Pathways Submissions on our ... train internal stakeholders, including Field Sales representatives, Our Company National Service Center ( call center ), country medical colleagues, and United… more
- Merck & Co. (North Wales, PA)
- …suppliers and partners. With an organizational structure that leverages global center -led categories and regional operating resources, AH-GSM manages around $1.2 ... Company determines require routine collaboration with external stakeholders, such as customer -facing commercial, or research-based roles, will be expected to comply… more
- IQVIA (Philadelphia, PA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein ... overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,...and provider communication for faxing + Address staff and customer questions and recommend corrective services + Update SOPs… more
- ChenMed (Philadelphia, PA)
- … center systems. + Establishes scripts and accents training to assist call center staff with customer communications and routine business decisions. ... service program initiatives. + Identifies quality standards for the call center and develops processes meant to...center . + Organizes and conducts training on general customer relations policies and activities, as well as internal… more
- Conduent (Hamilton, NJ)
- …part of a culture where individuality is noticed and valued every day. ** Call Center Representative (NOT REMOTE )** $18.00/hr. $19/Hr-Bilingual-Spanish .50 ... hours 9AM-6PM, OR 10am-7:30 PM M-F **Join the Conduent Customer Service Team** Come join us and grow with...inquiries and provide appropriate and accurate information. + Inbound Call Center - The Agent is responsible… more
- Navient (Trenton, NJ)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer,...the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and… more
- Quadient (Trenton, NJ)
- **Connect with Quadient** Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be ... the driving force behind the world's most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections… more
- Wider Circle (Philadelphia, PA)
- …workplace and ready for pre-employment substance abuse testing and background checks. + Call Center , customer service and/or sales experience required + ... and outlook on life. Wider Circle is looking for remote Bilingual Outreach Specialists to join our circle and...proven experience, successfully meeting quota in a telesales or call center role. Experience in healthcare, especially… more
- Sutherland Global Services (Trenton, NJ)
- …High School Diploma or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective ... be responsible for the following: + Delivering an exceptional customer experience by responding to incoming calls from both...simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with… more
- Merck (Trenton, NJ)
- …Practice (GCP) guidelines, and administrative/operational responsibilities. **Location:** This is a remote position that serves the New England territory with a HQ ... for your specific therapeutic area. **Research** + Upon Request from Global Center for Scientific Affairs (GCSA) + Initiates discussions with SLs and/or potential… more
- Audacy (Philadelphia, PA)
- …a technical managed services support team with one goal: providing world-class customer experience to Audacy's internal and external customers. You will own the ... meant to drive towards the constant improvement of the customer experience while also improving process and performance. You...ET - 8pm ET _Location: This opportunity is available remote , however, the majority of the team sits in… more
- Sharecare, Inc. (Trenton, NJ)
- …college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum ... caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver… more
- Lincoln Financial Group (Trenton, NJ)
- …will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the first point in contact for ... to join our claimant excellence team supporting Group Protection in a remote environment. _Background Details_ : The Claimant Excellence Team will provide… more
- Merck (North Wales, PA)
- …and Global Human Health commercialization teams. They collaborate with Global Commercial, Center of Real-World Evidence (CORE), Policy and Market Access to address ... Dermatology and Gastroenterology; building early phase plans and strategies; Customer expertise, especially of scientific leadership and other key stakeholders… more
- Penn Medicine (Bala Cynwyd, PA)
- …in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all ... **Department: Talent Acquisition HR** **Hours: 8hr Days** **Location: Mostly REMOTE (Position is mostly remote , however there...The Staffing Coordinator must provide a high level of customer service at all times to their client group,… more
- Sutherland Global Services (Trenton, NJ)
- …starting your on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales ... and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet… more
- Sutherland Global Services (Trenton, NJ)
- Do you have a background in a customer service/ call center environment? Have you been involved with auditing and related quality assurance within that ... responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and feedback to CSRs. +… more
- IQVIA (Wayne, PA)
- IQVIA's Digital Enablement Center of Excellence powers exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, ... to deliver innovative products and services with the objective of ensuring customer satisfaction and delight. We offer competitive compensation and benefits. **The… more
- HomeSafe Alliance (Trenton, NJ)
- …center environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding ... Alliance** is looking for a highly skilled and motivated ** Customer Care Supervisor** to provide support to the ...and interpreting trends of contact center metrics (ie, Average Handle Time, After … more
