- Snap Inc. (Dallas, TX)
- …groups of related tasks focused on customer success and retention. We're looking for an Outsourced Program Lead , Customer Success to lead the ... glasses, Spectacles (https://www.spectacles.com/) . The Snap Small and Medium Customer (SMC) org is focused on scaled ways to... Success Programs! This role will support several key outsourced workflows by standing up and driving initiatives at… more
- McAfee, Inc. (Frisco, TX)
- …of redefining success as part of the CX leadership team? As the Director of Outsourced Service Operations, you will lead a team of vendor management organization ... the role:_** * Directly own the VMO * Manage Customer Services Group's outsourced operations performance *...family-friendly benefits to all of our employees. + Bonus Program + 401k Retirement Plan + Medical, Dental, Vision,… more
- Unifrax (Dallas, TX)
- …operating cost base, improved capability while the output of a successful quality program is increased satisfaction levels in the customer base. + Cascades ... and uses Operational Excellence methodology to deliver improvements in customer facing metrics, while reducing risk to Alkegen. +...to end supply chain is controlled and internal and outsourced activities minimize risk to Alkegen. + Ensures that… more
- Moss Adams LLP (Dallas, TX)
- …and the design and development budget. They will also manage the work outsourced to external vendors while building and maintaining those vendor relationships. This ... of impact and effectiveness, and communication to stakeholders + Collaborate with program leads, subject matter experts and key stakeholders and serve as an… more
- Toyota (Plano, TX)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment. **Who we're looking for** ... This role will lead and oversee all aspects of our Software Development...process. + Adding: not being done today or being outsourced and managed by vendor + SDLC Methodology Development… more
- Capgemini (Dallas, TX)
- …establish a governance organization | Serve as the point of contact for the PMO lead and governance team | Communicate program performance to Client partners and ... to another or from an internal team to an outsourced service provider. Set the overall direction for the...service provider. Set the overall direction for the Transition Program team. You are accountable and responsible for delivering… more
- Deloitte (Dallas, TX)
- …Talent Organization. TS delivers a breadth of services through an innovative and customer -centric shared services model. The TS vision is to make a global impact ... also supports Federal Investigations/Security Clearances, Privacy Shield and Nepotism. May lead special projects and support other activities, as needed. Job… more
- S&P Global (Dallas, TX)
- …risk. Our solutions are available as a hosted software or a fully outsourced managed service. **Responsibilities and Impact:** The Associate Director will manage a ... partners and management on resolution plans and/or additional escalations. + Lead research and projects on cross-product integrations, and workflow enhancement to… more