- Sutherland Global Services (Sacramento, CA)
- …follow-up calls to ensure timely responses + Utilize effective salesmanship and excellent customer service skills on all inbound and outbound calls + Accurately ... This is a **temporary contract that focuses on Open Enrollment and will begin October 28, 2024 and will...to enroll them in one or more of the client 's insurance products. + Make outbound phone calls to… more
- Highmark Health (Sacramento, CA)
- …Highmark Inc. **Job Description :** **JOB SUMMARY** This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive ... Midwest to the West Coast.** **ESSENTIAL RESPONSIBILITIES** + Partner with assigned Client Manager(s) to maintain and grow existing business and ensures positive… more
- CVS Health (Sacramento, CA)
- …plan details, benefit plan details, member self- service tools, etc. * Uses customer service threshold framework to make financial decisions to resolve member ... of benefit plan information and available services created to enhance the overall customer service experience with the company (ie, assistance with member self-… more
- Marriott (Sacramento, CA)
- …resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues + Manages, and improves service level ... (eg, Android) as well + Demonstrated ability to assess customer / client needs, creatively approach solutions, decide and...+ Works with direct reports to facilitate consistency of service delivery across client groups + Facilitates… more
- Nelnet (Sacramento, CA)
- …product service or implementation preferred. 2. Experience providing excellent customer service . 3. Experience with FACTS products **COMPETENCIES - ... serve as the primary point of contact for a client during the implementation phase of a product or...player and establish good rapport with co-workers. 5. Excellent customer service skills (friendly, courteous, helpful and… more
- Cardinal Health (Sacramento, CA)
- …Service Operations Supervisor leads program staff performing actions including customer service , enrollment /reimbursement activities, benefit ... **_What Customer Service Management contributes to Cardinal...basic problem resolution + Effective communication and collaboration with client + Consistently demonstrate Cardinal Health values (What we… more
- UNUM (Sacramento, CA)
- …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... Here, we work to provide the employee benefits and service solutions that enable employees at our client...integrating and configuring HR Connect within our clients' benefits enrollment systems, such as Workday, UKG, and ADP. This… more
- Marriott (Sacramento, CA)
- …Monitors Service Provider outcomes + Reviews estimates of work effort for client project provided by Service Providers for accuracy + Facilitates timely ... of customer /stakeholder needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and business partners with… more
- Pacific Northwest National Laboratory (Sacramento, CA)
- …state and federal regulations and principles and theories of benefits programs. + Customer service skills that demonstrate responsiveness to customer needs ... the proper administration of benefits programs and providing excellent client -facing support. This includes triaging urgent benefits concerns, partnering with… more
- Marriott (Sacramento, CA)
- …Monitors Service Provider outcomes + Reviews estimates of work effort for client project provided by Service Providers for accuracy + Facilitates timely ... of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with… more
- Marriott (Sacramento, CA)
- …Monitors Service Provider outcomes + Reviews estimates of work effort for client project provided by Service Providers for accuracy + Facilitates timely ... of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with… more
- H&R Block (Sacramento, CA)
- …skills, and a customer -centric mindset that seeks to understand and exceed client needs + Computer proficient with the ability to use MS Office + Bachelor's ... experience and passion for helping people, you'll provide leadership to the customer -centric teams in the offices you manage to accelerate their seasonal tax… more
- Marriott (Sacramento, CA)
- …market goals. * Tracks account growth and profitability to positively influence customer purchasing behavior. * Implements the brand's service strategy and ... Number** 24142700 **Job Category** Sales & Marketing **Location** HR Shared Service East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule**… more
- Deloitte (Sacramento, CA)
- …Work You'll Do As an Analyst, you will be an integral member of a client service team, collaborating with diverse and talented team members to help solve ... description: UX & Visual Designer Analyst This Analyst improves customer experience by working with stakeholders to define workflows...take issue to impact, both within and beyond a client setting. Required Qualifications + Current enrollment … more
- H&R Block (Elk Grove, CA)
- …skills, and a customer -centric mindset that seeks to understand and exceed client needs + Computer proficient with the ability to use MS Office + Bachelor's ... responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (ie,… more
- Cardinal Health (Sacramento, CA)
- …or technical assistance to less experienced team members **_Qualifications_** * Previous customer service experience is preferred * High School diploma or ... helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service… more
- Marriott (Sacramento, CA)
- …of customer /stakeholder needs and actions consistent with the company's service standards. * **Global Mindset** - Supports employees and business partners with ... provide cutting edge technology to allow our guests better self- service experiences and to feel at home when away...* Active in the Open Source Community * Excellent client /user interaction skills to determine requirements * Comfortable leading… more
- H&R Block (Sacramento, CA)
- …situations concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining...H&R Block is the place for you.** 1 _- Enrollment in or completion of the H&R Block Income… more
- Marriott (Sacramento, CA)
- …information security objectives into mutually beneficial business strategies for the client organizations + Demonstrated ability to assess customer / client ... + Experience in business systems and process planning + Knowledge of business environment, service requirements and hospitality culture + Ability to translate… more
- Marriott (Sacramento, CA)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with ... inputs to technology roadmaps. Governs and reviews the output of the managed Service Providers who are responsible for the actual hands-on delivery of services,… more