- Amazon (Seattle, WA)
- Description This Senior Manager , Program Management , US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... website. The position will also lead a team of customer experience program and project managers in...support functions - Participate in business leadership meetings. Network Management : - Ensure superior customer experience in… more
- REI (Sumner, WA)
- …to drive exceptional experiences for our members throughout their journey with REI. This Program manager supports our VOC/ Customer Satisfaction program , ... **Overview** REI is looking for a fierce customer advocate, supporting our customer service...management methodology or where appropriate, partners with Project Manager (s) in leading/influencing project implementation. + Ensures program… more
- Honeywell (Redmond, WA)
- …high-growth businesses. THE POSITION The Program Manager - Baseline Change Manager will support the management and contractual day to day activities of ... Program Manager - Baseline Change Manager has primary responsibility for change management ...and identify areas for assertion + Participate in regular program reviews, customer meetings, monthly reporting, and… more
- Amazon (Seattle, WA)
- …third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a (Senior) Program Manager with a strong delivery...to delivering results. Basic Qualifications - 5+ years of program or project management experience - Experience… more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager ...effectively with customers, stakeholders, and engineering teams. - Your program management practices set a great example… more
- Amazon (Seattle, WA)
- …paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members? Are ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our...work across AWS to apply your technical, business, and program management expertise to solve some of… more
- Amazon (Seattle, WA)
- …chance to work hard, have fun, and make history. Amazon is seeking to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of Customer ... experience, associate performance, and operational efficiency. As the Sr. Program Manager , VOC, you will leverage this...and provide a long-term beneficial impact on a large customer segment. * Stakeholder management : Build strong… more
- Amazon (Bellevue, WA)
- …third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps...is looking for a candidate for the role of Program Manager - Cross Border Carrier Management… more
- Amazon (Seattle, WA)
- …team within CS is seeking a talented and customer obsessed Sr. Manager , Technical Product Management to lead the vision, strategy, and execution of ... customer -centric company. Key job responsibilities As a Senior Manager , Technical Product Management , you will: *...a product - 10+ years of technical product or program management experience - Experience in a… more
- Meta (Bellevue, WA)
- …to empower customer centric actions and decisions across the organization. As a Customer Journey Program Manager , you will play a pivotal role in ... with ease in a dynamic, fast-paced environment. **Required Skills:** Customer Journey Program Manager Responsibilities:...and/or process mapping 10. 5+ years of experience in program or project management , leading large complex… more
- Amazon (Seattle, WA)
- …Services (AWS) is looking for a results-driven and strategic Go-to-Market (GTM) technical program manager to join the fast-growing Digital Marketing Lead ... customer feedback and drive multiple teams (engineering, product, program ) to execute on the vision. You will utilize...Basic Qualifications - 3+ years of technical product or program management experience - 3+ years of… more
- Amazon (Seattle, WA)
- Description We are looking for a Senior Technical Program Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team ... powers Ring's direct-to-consumer (DTC) selling programs and customer engagement initiatives. These products and services include Ring.com...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...or equivalent education/work * 5+ years of experience in project/ program management * 5+ years of leadership… more
- Amazon (Seattle, WA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer...associates and engineers to deliver on your roadmap. * Program Management : Demonstrate excellent program … more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... & work with dedicated engineers to building hub of Customer Obsession at Amazon. "We see our customers as...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program ... skills. To excel, you will use your project or program management experience to advocate for, and...management experience to advocate for, and improve, the customer experience, using KPIs to make data-driven decisions. You… more
- Amazon (Seattle, WA)
- …sports, travel, and other verticals. Amazon Just Walk Out (JWO) is seeking a Principal Program Manager , Customer Support to build a global Customer ... have the ability to crisply communicate deliverables. This person will have excellent program management , problem solving and communication skills and be able to… more
- Microsoft Corporation (Redmond, WA)
- …has business impact, directly or indirectly. We are seeking a **Senior Learning Knowledge Management Program Manager ** to help ensure everyone in an ... management , human resources (HR), customer success, collection management , research/restoration evaluation, industry, or program /project management +… more
- Amazon (Bellevue, WA)
- Description Amazon is seeking a Program Manager to join our North American Transportation Customer Delivery Excellence team. This role provides the ... Excellence (CDE) team is part of Transportation Execution, composed by program management professionals, data-scientists and business intelligence engineers. The… more
- Amazon (Bellevue, WA)
- …the transportation industry, while working to empower entrepreneurs? If you have passion for program management and customer insights experience, you may be ... comfortable operating in a fast-paced environment. As the Senior Program Manager supporting the Customer ...versus partner needs. Basic Qualifications - 5+ years of program or project management experience - Experience… more