- CACI International (Chantilly, VA)
- Service Desk Technician ( Business , clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide...critical missions, build on our lengthy track record of business success, and find opportunities to break new ground… more
- Excentium (Falls Church, VA)
- …Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business that provides Cyber Security Engineering, Information ... Help Desk Technician Summary Title:Help Desk...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Ankura (Washington, DC)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class ... applications. ATS's goal is to enable Ankura's consultants and business groups to effectively deliver both internal and external...first point of contact into the support system, the Service Desk Technician will provide… more
- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- General Dynamics Information Technology (Annapolis, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600 Transform technology into ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...opportunity as a Help Desk Technician III with GDIT. A career… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...after hours on call support as required + Other business duties as assigned **Minimum** **Education/Certification/Experience** **Requirements:** + Bachelor's… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... solutions. + Able to manage one or more customer service or service desk functions...accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.… more
- Koniag Government Services (Washington, DC)
- …a Koniag Government Services company **,** is seeking a Mid-Level Audio and Video Technician -Help Desk with a Secret clearance to support **EHS** and our ... **Telework is possible after the probation period** ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT team.… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** and ... articles. + Create and review training material and user alerts. + Engage other service desk resources or appropriate service resources to resolve incidents… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...Develop professional working relationship with customer to better understand business needs. + Process customer orders, prepare correspondence and… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... so join our team NOW! We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job Summary:** + Operate as a… more
- Distributed Solutions Inc. (Reston, VA)
- …national origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Technician From: Distributed Solutions Inc. ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- CACI International (Herndon, VA)
- Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations...rescheduling as necessary for interrupted services, and assisting with service setup and execution. The Intelligence Operations Controller is… more
- V2X (Reston, VA)
- …Analytical Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business / Service Desk Acumen: + Demonstrated ability to provide ... + Uses ticketing system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT subject matter experts as… more
- Red River (Chantilly, VA)
- …several shifts available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and ... We are looking for a Tier 1 Technician to join our growing team! The Tier...are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Marriott (Forest Heights, MD)
- …peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Consult ... Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... in the heart of our nation's capital. As a Service Desk Technician / Help...accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.… more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... + Three plus (3+) years of experience+) years' experience. + Experience in a service desk , call center, or other support role providing problem resolution of… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career… more