- Charles Schwab (Phoenix, AZ)
- …Security engineering and architecture; Python, C#, and .Net development; Security Incident Event Management (SIEM) Appliances; Security Orchestration and ... to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry… more
- Optiv (Phoenix, AZ)
- …Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (eg Jira, Confluence). ... and service tasks. + Work closely with Management, Service Delivery and other Senior Engineers in defining processes and procedures for internal projects. + Guide… more
- SitusAMC (Phoenix, AZ)
- …Management team + Using company ticketing software to record, track and document problem solving process + Apply company approved diagnostic utilities to aid in ... troubleshooting + Access FAQ resources on the Internet/Intranet to aid in problem resolution + Perform trouble resolution fixes remotely or in person, including… more