- Comerica (Farmington, MI)
- Contact Center Agent Tier 2 The office is currently located in Auburn Hills and relocating to Farmington Hills in Q1 of 2024 Location: Farmington Hills ... Excellence! * Looking to work with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a passion for providing exceptional customer… more
- HUB International (Austin, TX)
- …this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the ... application process, please contact the US Recruiting Team toll-free at ### ###@hubinternational.com....unexpected. When you partner with us, you're at the center of a vast network of experts who will… more
- Leidos (Washington, DC)
- …a Help Desk Agent ? 1901 Group (A Leidos Company) has an exciting Tier II agent - Associate opportunity supporting our AmeriCorps ITMS contract in the ... Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting...motivated information technology technician responsible for being the first contact for each of our customer calls. This individual… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Desk Analyst, IT Support Technician, Application Analyst, Customer Care Technician, Contact Center Technician, Customer Service Technician, Client Support ... professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and...Specialist, Call Center Support Agent , Helpdesk Support Analyst, Software… more
- Service Source (Newport News, VA)
- …variety of help desk services including tier 0 administrative work and tier 1 customer contact support. + Provide effective customer support services ... a solution (eg reassign incident ticket to the appropriate tier 2); then refer problems if necessary. Work typically...Minimum of one year experience working in a call center environment required. + Ability to obtain and maintain… more
- Stanford University (Stanford, CA)
- …Healthcare, and Stanford Medicine Children's Health environments. The CT Contact Center Operations Engineer candidate must demonstrate TIER 3 level expertise ... Contact Center Operations Engineer **Business Affairs:...and troubleshooting in a VMWare/vCenter v7+ environment. + Demonstrate TIER 3 troubleshooting expertise with UCCE/Finesse/Device agent … more
- Solis Mammography/ Washington Radiology (Fort Worth, TX)
- …data, correct schedule and adherence to medical standards. * Provides feedback to the Contact Center Agent and partners with the supervisor to ensure ... opportunity and potential solutions. * Participates in calibration calls (QA/Supervisor/ Contact Center Agent ) to ensure...Assists in creating documentation, job aids, and memos for Contact Center . * Respond to tier… more
- Marriott (Fall River, MA)
- …Support basic telephony configuration and in- center maintenance + Support for Sales (in- center & Home Agent ), Customer Care, Loyalty and Customer Engagement ... computer systems, equipment and peripheral devices + Primary hardware contact for technical processes and specific projects + PC...Center support team desktop portfolios + Support Home Agent deployments + Track and inventory all hardware assets… more
- Vagaro (Pleasanton, CA)
- … levels depending on experience + Minimum two years front-line, high-volume support/call center experience - Tier levels depending on experience + Ability to ... customers, Vagaro might be looking for you! The Vagaro Technical Support Agent position requires excellent troubleshooting and communication skills via phone, chat,… more
- Ventura County (Ventura, CA)
- …for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $502 per biweekly pay period, tier ... plus one is $730 per biweekly pay period and tier three for employee plus family is $905 per...operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters… more
- Ventura County (Ventura, CA)
- …for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $502 per biweekly pay period, tier ... plus one is $730 per biweekly pay period and tier three for employee plus family is $905 per...operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters… more
- Ventura County (Ventura, CA)
- …Analyst Salary $110,916.36 - $177,282.13 Annually Location Ventura County Government Center , CA Job Type Full-Time Regular Job Number 1687CEO-24AA (MM) Department ... a group of authorized plans. For plan year 2024 tier one for employee only is $502 per pay...well as to advise, assist and act as an agent for the Board of Supervisors in all matters… more
- Arnot Health (Elmira, NY)
- …with the Paramedic Program Director, Program Medical Director, and the Southern Tier Regional EMS Council, Inc. Reports to Chair of Emergency Medicine. DUTIES ... correct CLI state-mandated ratios. + Performs as the fiduciary agent for funds in general on behalf of the...maintaining the STREMS Preceptor program. + Act as a contact for EMS providers and others in the Southern… more
- Houston Methodist (Katy, TX)
- …applicable field in a healthcare profession/administrative capacity, two years of which is Contact /Call Center experience and two years in a management role; may ... and/or system metrics on employee engagement indicators: action readiness score, tier level. + Establishes staff accountability with special emphasis on… more
- STERIS (Indianapolis, IN)
- …for the strategic and tactical leadership of STERIS's primary distribution center for service parts. The leader will oversee distribution activities, import/export ... compliance, hazardous materials, and transportation, ensuring top tier quality, performance, and cost optimizations. Lead and manage initiatives to consistently… more
- General Dynamics Information Technology (Springfield, VA)
- …Unity Connection, Cisco IM&Presence, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco TelePresence Management Suite ... rational and objective judgments based on facts, information, and company procedures.Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and… more
- Amazon (Seattle, WA)
- …with unfettered curiosity and drive to help build "best in the world" support ( contact center ) experience that customers will love! You will have an opportunity ... service metrics and logs, chat and call audio logs, email transcripts, support agent and support case data, customers context and sentiment, and AWS knowledge… more
- USAA (San Antonio, TX)
- …Financial Services industry. + Experience leading or supporting a large financial services contact center , preferably in P&C. + Ability to work with partners ... efficiency while designing and building a vision of our Agent of the Future. We offer a flexible work...+ Consulting background and experience working at a top tier consulting firm (eg, McKinsey, BCG, Bain, etc.), OR… more