- Extra Space Storage (Midvale, UT)
- …of our employees recommend us as a great place to work. We're currently hiring for a Contact Center Project and Technology Manager at our contact ... Accounting area in a high-volume, high-energy office environment. We're currently hiring for a Contact Center Project and Technology Manager at our … more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager CCaaS Contact Center ? At Parallon, you come first. HCA Healthcare ... student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program ...make a difference. We are looking for a dedicated Manager IT Contact Center like… more
- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- Zoom (Columbus, OH)
- …can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is a ... individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for...workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options… more
- Walmart (Salt Lake City, UT)
- …will be responsible for managing external vendors, developing strong relationships, optimizing contact center performance and the day-to-day supervision to drive ... to positively impact the customer experience. The BPO Operations Manager will ensure our BPOs represent Walmart's vision, culture,...customer care centers + WFM experience a plus + Contact center vendor management experience a plus… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time, Sr Manager , Contact Center Operations to work in Medley. Core Job ... Summary: The Sr Manager , Business Operations evaluates, administers, and manages all business...+ Oversee and manage the outreach division of the contact center , including ambulatory referral management, imaging… more
- ARAMARK (Dallas, TX)
- **Job Description** The Contact Center Manager is responsible for leading the Contact Center team that provides national support for all customer ... field leaders. **Job Responsibilities** Hiring, on-boarding and performance management of the Contact Center team. Coaches and mentors assigned staff regarding… more
- CVS Health (Providence, RI)
- …Summary** This role is responsible for managing the relationship of the contact center Business Process Outsourcing (BPOs) supporting our multi-channel Retail ... Customer Care organization. The Manager will have direct accountability for delivering on budget...within our BPO space. Candidates should be experienced in contact center performance management, workforce management, and… more
- US Bank (Cincinnati, OH)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... units, coordinating system conversions from an operations perspective. The center will manage call center reps that...participates in the US Department of Homeland Security E-Verify program in all facilities located in the United States… more
- First Horizon Bank (Knoxville, TN)
- …performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports ... Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More --… more
- Colorado State University (Fort Collins, CO)
- …Colorado State University is seeking a new team member to join us as Program Manager for Agricultural Problems Worth Solving. The successful candidate will have ... Posting Detail Information Working TitleProgram Manager , Ag Innovation Center (AIC) Position...current resume or CV. For inquiries about the position, contact Director ###@colostate.edu. For additional information about Ag Innovation… more
- Quality Technology Services, LLC (Irving, TX)
- …QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Data Center Construction Program Manager is primarily responsible for ... managing the design, pre-construction and construction activities on a given project. The Program Manager will interact on a daily basis with Facilities,… more
- International Rescue Committee (Sacramento, CA)
- Requisition ID: req52636 Job Title: Financial Empowerment Center Program Manager Sector: Program Administration Employment Category: Regular Employment ... high concentrations of poverty and financial distress. The FEC Program Manager will directly supervise financial coaches...and strategic referrals of clients to the Financial Empowerment Center and Student Loan Empowerment program . +… more
- Meta (New Albany, OH)
- …resilience and world-class performance of Meta's data centers. We are looking for a Program Delivery Manager for Data Center owner furnished contractor ... be completed on schedule and to specification. **Required Skills:** Program Delivery Manager , Data Center ...with cross-functional teams. 6. Serve as a point of contact and expert authority to resolve problems or issues… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote...+ Review encounters that may require program manager service recovery and make contact with the ... Position Overview:We are seeking a highly motivated and experienced Program Manager to join our team. The...operational problems or trends and escalate to the appropriate contact center operations section and/or leadership. +… more
- After School Matters (Chicago, IL)
- …visit www.afterschoolmatters.org. Summary of Position: The primary function of the Senior Program Manager position is to facilitate and monitor After School ... day, on weekends and during school breaks. The Senior Program Manager will implement high quality programs...school time programming + Assist in the hiring of program staff + Act as primary contact … more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Quality Auditor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household ... results and provides feedback and trend data to the contact center leadership team according to prescribed...+ Disability, Life and AD&D insurance + Employee Support program + Family Support: Bright Horizons, child and elder… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...ways to improve the internal processes and sales results program -wide. Customer Service Supervisor II conduct regular business meetings… more
- Bard College (Annandale On Hudson, NY)
- …grounded in the liberal arts and sciences. Summary of Position The Program Manager will assist the Director of the Center for Food and Resilience (CFAR) ... Bard College at Simon's RockProgram Manager - Center for Food &...the campus farm, educational initiatives, and community outreach. The Program Manager will be responsible for promoting… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... and operations of enterprise-class SaaS/CCaaS solutions used by the Contact Center . Supports cross-departmental collaboration and internal communications… more