- Insight Global (Phoenix, AZ)
- Job Description Day to Day: A client in Phoenix is looking for fully remote tier 1 service desk candidate. The job responsibilities include but are not ... The candidate will intake tickets and be the first remote support person, they will handle calls from the...within the organization and join the team of 19 service desk employees. We are a company… more
- Insight Global (Phoenix, AZ)
- …SHIFT: 7:00 AM - 3:30 PM Tues-Sat PST A client in Phoenix is looking for a fully remote Help Desk candidate. The job responsibilities include but are not ... within the organization and join the team of 19 service desk employees. We are a company...Recent experience working remote in a Help Desk setting * Strong customer service orientation… more
- TEKsystems (Catonsville, MD)
- TEKsystems is hiring a pair of Service Desk Team Leads to work FULLY REMOTE for our client based in Catonsville, Maryland. The Service Desk Team ... positions are high demand and will quickly! Qualifications -2-3 years of customer service or call center Team Lead or call center experience required -Required to… more
- Insight Global (Mclean, VA)
- Job Description Insight Global is seeking a Service Desk Analyst for one of our clients who is in the field of education management. Our client is a growing ... early learning to higher education. This position will be fully remote six-month contract (with potential to...of each conversation you have. We are seeking customer service -oriented individuals who have experience working in a call… more
- Insight Global (Chicago, IL)
- …support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal ... resolutions on behalf of our customers. Provide exceptional customer service to all our internal and external customers by...and complexity of call to ensure proper call handling. Fully document all associated resolutions/ actions taken in ITSM… more
- MUFG (Tampa, FL)
- …- You will manage this application from cradle-to-grave, ensuring the Service Desk is compliant and the application is fully functional in the environment. ... a single source of truth using PowerBi). + Experience with BeyondTrust Remote Support (Bomgar). The Service Desk owns this application, and this role will be… more
- NuAxis Innovations (Denver, CO)
- **Tier II Service Desk Specialist** Location **Denver, CO** \#...the User that the ticket has, in fact, been fully resolved and that the service has been ... are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position...to end-users on a variety of issues. + During remote support periods, receive customer calls, emails, and self-generated… more
- University of Florida (Gainesville, FL)
- …Help Desk Analyst to join Academic Technology, a unit within UFIT. The UFIT Help Desk is a fully staffed call center that provides IT support to the entire ... staff by working shifts in our student run call center + Works with core service providers to ensure that the help desk can provide knowledgeable, timely, and… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …end users. + Provides IT support through telephone, remote assistance, and on-site service for all users + Provide help desk support to C5ISR mobile ... wired and wireless networks so that each device is fully functional to include all of the automated tools,...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- Barnes & Thornburg LLP (Minneapolis, MN)
- Service Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies and ... procedures, the Service Desk Specialist is responsible for the...base for known issues and solutions. 7. Proficiency in Remote Computing and Citrix experience. 8. Ability to know… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... need it. Lloyd also offers a flexible work environment ( remote /hybrid) when accountabilities allow, and partial or full reimbursement...member of our Service Desk team, they are partially dedicated… more
- Katmai (Anchorage, AK)
- …staff. + Direct unresolved issues to the next level of support personnel after fully updating the service ticket with all details. + Provide accurate information ... all end user hardware, software, peripherals, and enterprise applications. Respond to service tickets for assistance with basic technical issues and work with… more
- CVS Health (Cumberland, RI)
- …level of quality ensuring all details of requests are met within defined and documented Service Desk SLA's. + Consistently adheres to defined Service Desk ... incidents and service requests through to completion within defined and documented Service Desk SLA's. + Acquires and maintains an advanced level of… more
- State of Michigan (Lansing, MI)
- Departmental Analyst Trainee-P11 - CDL Help Desk Unit Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4496208) Apply Departmental Analyst ... Trainee-P11 - CDL Help Desk Unit Salary $47,923.20 - $77,916.80 Annually Location Lansing,...experience equivalent to the intermediate (10) level in state service . Alternate Education and Experience Departmental Analyst 9 -… more
- CAE USA INC (Orlando, FL)
- …and having fun! SUMMARY This position will support end users within a service desk ticketing systems to appropriately resolve software problems, configuration ... essential functions. + Document end user issues using a service desk ticketing system. + Troubleshoot problems...complex software calls to the appropriate staff. + Support remote computing and telecommuting clients. + Evaluate software for… more
- Robert Half Technology (Reading, PA)
- Description We are seeking a Help Desk Analyst I to join our fully remote team. In this role, you'll be primarily responsible for IT fulfillment, including ... into other roles within the IT organization. Responsibilities: * Work closely with service delivery for hardware and software purchasing, as well as user device… more
- Splunk (San Francisco, CA)
- …FISMA and/or FedRAMP and are enthusiastic about doing it better. + This is a fully remote , US-based/work-from-home position. You must be a US Citizen working on ... form the primitives for our current and future cloud service offerings. _Site Reliability_ Engineers in this role will...around you better including your own! This is a remote role available in all US states except AK,… more
- Alpine Home Air Products (Chicago, IL)
- …makes things even better for the customer is an art and science. This is a fully remote position. It is not a flex-time position - it is consistent dedicated ... a successful track record of problem solving in customer service roles + Can easily navigate computers and CRM...position. The role requires you to be at your desk , available and ready for phone calls during scheduled… more
- Mass Markets (CA)
- POSITION OVERVIEW ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (MANITOBA) We are looking for full-time customer service representatives to support ... inbound customer service , help desk , and back-office processing representatives for commercial and public...to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing… more
- Danaher Corporation (Detroit, MI)
- …Applications Organization located in the United States, UK , and India and will be fully remote . At Cytiva, our vision is, to advance future therapeutics from ... enhancements, and new functionality while w orking with the Service Desk and other support teams to...more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed… more