- Capgemini Government Solutions (Mclean, VA)
- Job description: Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Help Desk Specialist to join our team in McLean, VA to support our ... government clients. The Help Desk Specialist is a multifaceted role...at least two (2) years of demonstrated experience providing end user support in a professional environment… more
- Russell Tobin & Associates (San Diego, CA)
- What are we looking for in our Help Desk Customer Service? Russell Tobin's client, a cloud-based, AI-driven software company is hiring a Help Desk ... positive customer experience. Log cases on the IT Service Desk and maintaining details of software / hardware problems...helpdesk environment over phone, using technical skills to resolve end user issues on a first call… more
- Dexian - DISYS (Washington, DC)
- …development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in Washington, ... does system administration and account administration-troubleshooting component, testing and training end users on how to use system. Coordinate with software… more
- Abbtech Professional Resources (Washington, DC)
- …controlled, including problem recognition, research, isolation, resolution, and follow-up steps. Supervises help desk operation and is a focal point for customer ... an incident management system Provide a high level of customer service to end users daily Provide technical expertise related to Microsoft Products, such as… more
- Hired by Matrix (Alpharetta, GA)
- …escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly Identifies and works with internal end ... identifying opportunities to streamline/automate agent process. Responsible for high quality end - user technical support, related to enterprise software and… more
- Metasys Technologies, Inc. (Birmingham, AL)
- …Agreement parameters - Ability to use remote desktop applications in order to troubleshoot end user PC related problems - Ability to resolve standard documented ... all necessary web based tools as it applies to the position (ie ProActa, Help desk call tracking applications , etc.) - Able to demonstrate willingness to work… more
- Fidelity TalentSource LLC (Westlake, TX)
- …technical certification, or equivalent work experience is preferred Previous experience in a Help Desk Support role is a plus Experience supporting Microsoft ... is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist,...a rapport to optimally elicit essential details from the user . Responsibilities: Record, track, and detail all interactions in… more
- SNI Technology (Grand Junction, CO)
- …servicing Retail IT equipment. This includes actively troubleshooting and resolving escalated end - user help requests within established SLAs. Problem ... Title: Service Desk Tech L2 Location: Colorado - Grand Junction,...to ensure proper computer operation and maintenance so that end users can accomplish business tasks. The role's primary… more
- Open Systems Technologies (Denver, CO)
- …CO 80209 POSITION PURPOSE: Systems Technician will be primarily responsible for administering end user hosting environments. This position will require a broad ... and deep knowledge of server hardware and software, virtualization technologies, and advanced knowledge of Internet and networking technologies, as well as full knowledge of all services that we offer to our customers. Linux experience is a must have to… more
- eXcell (Tuskegee, AL)
- …problem details from help desk customers Take incoming requests for help from end users through telephone calls, electronic requests, and work orders ... Take initiative and ownership of reported end - user problems Use diagnostic tools to identify...established guidelines Record, track, and write notes for the help desk problem-solving process, including decision outcomes,… more
- American Honda Motor Co Inc (Raymond, OH)
- …are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is ... on their own initiative and that helps people expand their own potential. To this end , Honda strives to realize "the joy and freedom of mobility" by developing new… more
- Engage Partners, Inc. (Queens, NY)
- …and post implementation support; interact with clinical staff and vendors. Provide help desk support; providing daily assistance with application issues and ... upgrades, and optimization projects. Coordinate work efforts with applicable IS and end - user department personnel and coordinate/provide implementation end -… more
- Flex-N-Gate Corporation (Detroit, MI)
- …accomplish organizational tasks. This includes receiving, prioritising, documenting and actively resolving end user help requests. Problem resolution may ... work procedures and instructions. Record, track and document - help desk requests, problem-solving process, including all... sheets and knowledge base for future reference and end users.Perform related duties consistent with the scope and… more
- Percepta (Melbourne, FL)
- …it has been resolved. The IT Support Technicians are the primary source for end user support.The IT Support Technician follows documented work instructions to ... IT field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software experience in an Enterprise environment.… more
- Dexian - DISYS (Johnston, IA)
- …assistance in resolving technology support issues via ticketsTroubleshoot and replace hardware ( end user devices). Ie, battery replacement, swap out monitors, ... to this onsite resource via a ticket from Level 1 Support (Service Desk ) Through the ticketing system the resource responds to onsite technical support inquiries,… more
- Abbtech Professional Resources (PR)
- …and configuration of Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop ... as needed for remote delivery, and provide prompt and professional resolution of end - user incidents and problems. Responsible for laptop and desktop computer… more
- Dexian - DISYS (Las Vegas, NV)
- …including networks, computers, operating systems, data storage, security and " help desk " related functions.Other responsibilities will include:Set up ... and identify potential issues.Maintain backups and contingency plans, monitor user activity and disk space.Work with outside consultants/vendors when appropriate… more
- Altec Industries , Inc. (Birmingham, AL)
- …electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 ... Coordinate and communicate with other IS groups such as security, support desk , application delivery, etc. to deliver value to the business through secure,… more
- American Honda Motor Co Inc (Torrance, CA)
- …are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is ... that helps people expand their own potential. To this end , Honda strives to realize "the joy and freedom...energy that achieves these goals by focusing on real-world user experience. By providing solutions to users that are… more
- Credit Acceptance Corporation (Atlanta, GA)
- …Service Desk & other stakeholders to ensure a seamless and exceptional end - user experience.Serve as a mentor and guide for less experienced engineers, ... the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged… more
