- Serco (Scott AFB, IL)
- **Position Description** Looking for a Journeyman Help Desk Specialist opportunity at a place you can make a difference every day? Discover this great ... supporting this critical mission. Serco is seeking a Journeyman Help Desk Specialist to join...and Level 2 assistance working with three levels of Subject Matter Experts ( SME )s /… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category:...serve as the subject matter expert , possessing in-depth knowledge of Help Desk ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...+ Tier 2 in-depth technical support. + Tier 3 expert product and service support. + Tier 4 outside… more
- Alliance Defending Freedom (Lansdowne, VA)
- …infrastructure for possible issues and takes necessary action to prevent an outage. + Serve as Subject Matter Expert ( SME ) for IT desktop support. + ... to view our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a… more
- Bentley Systems (Exton, PA)
- IT Help Desk Specialist II...relevant information technology procedures, systems, and applications. Become a subject matter expert on various ... avoidance measures. + Provide real-time and scheduled coaching of global Service Desk staff to increase consistency and accuracy of incident resolution and… more
- Zantech (Fort Knox, KY)
- …that next step in your career. Zantech is looking for a talented Records Management Application Subject Matter Expert ( SME ) to serve as the Government's ... to support the organization's vision and strategic direction. The Subject Matter Expert will be...operations. + Knowledge of network security. + Knowledge of help desk support and operation. + Knowledge… more
- Wayne State University (Detroit, MI)
- …and tier-one/advanced-tier relationships. Alternatively, a Lead level incumbent may be the subject matter expert for tier-N support and resolution ... monitoring systems, and non-routine operational duties. Help Desk Analyst - Senior This is the specialist...below the C&IT standard of 95%. Incumbents should be subject matter experts and primary support for… more
- Chenega Corporation (Springfield, VA)
- Helpdesk Subject Matter Expert - VA...received; or route user support calls to appropriate IT Help Desk + Attempt First Call Resolution ... Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-023 Company Job Title: Helpdesk Subject Matter Expert Clearance: TS/SCI Location: Springfield, VA… more
- Rocket Software (Columbus, OH)
- …accurate, compliant, and aligned with internal policies and business guidelines. + Act as Subject Matter Expert ( SME ) for quoting, pricing, deal ... in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams...governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales… more
- Boston University (Boston, MA)
- …scheduled assignment. Participate in multiple service, platform or project teams as a subject matter expert . Provide incident control and response, and ... ensure resolution. Provide life cycle management for service requests, and ensure clear and concise client communication. Minimize the business impact of service failures by efficiently identifying the impact, urgency, scope, and severity of incidents and… more
- Occidental Petroleum (Midland, TX)
- …within AP & HD, identifying issues within AP/HD process, and developing a solution. Subject matter expert on all Customer Service inquiries. Coordinate ... Title: Accounts Payable Help Desk Coordinator Location: United States-Texas-Midland...Processing as needed. · Answer all questions from AP/HD Specialist on Processes. · Support B2B process. · Research/Route… more
- Spaulding Rehabilitation (Charlestown, MA)
- …workflow optimization and standardization across SR. Additionally, this role serves as an SR Subject Matter Expert , liaison and advocate on various SR and ... * Collaborate with key stakeholders and coordinate activities across Subject Matter Experts ( SME ), as...workflows are developed, tested and implemented. Act as a subject matter expert and liaison… more
- HCA Healthcare (Hermitage, TN)
- …Qualifications** The **Consulting Provider Solutions Specialist ** serves as a lead and subject matter expert for Provider Solution Specialists in the ... We are looking for an enthusiastic Consulting Provider Solutions Specialist - Centennial to help us reach our...as a lead or subject - matter expert for provider support to the Service Desk… more
- Veterans Affairs, Veterans Health Administration (Loma Linda, CA)
- …clinical technologies and partnerships which provide access to care to Veterans. Serves as the subject matter expert ( SME ) for all Telehealth and ... Summary The Telecommunications Specialist functions as the Technology Manager (TM) for...stakeholders as needed. Appropriately utilizes Office of Connected Care Help Desk (OCCHD) resources to escalate and… more
- City of New York (New York, NY)
- …on the existing Exchange/AD systems, disaster recovery and related documentation. - Serve as a Subject Matter Expert ( SME ) on all Exchange related ... contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- City of New York (New York, NY)
- …specified BWT wastewater Treatment facilities. The SCADA Support specialist will be the subject matter expert ( SME ) on the facilities' SCADA system ... contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- Chenega Corporation (Arlington, VA)
- …of effort in areas such as Continuous Monitoring (CONMON) and Common Standardization. + Provide Subject Matter Expert ( SME ) support on all aspects of ... agencies empowered solutions in Cybersecurity and Data Visualization. Our Subject Matter Experts offer decades of experience...AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all… more
- HCA Healthcare (Dulles, VA)
- …Provides on-call support as needed. i) Serves as a subject - matter expert for provider support to the Service Desk Community. **3. Access: HCA-IT&S, ... to succeed in our organization. We are looking for an enthusiastic Provider Solution Specialist -StoneSprings Hospita to help us reach our goals. Unlock your… more
- Trinity Health (Livonia, MI)
- …Analyzes and resolves system problems, both functional and operational. Serves as a subject matter expert on AIMS system functionality, provides user ... of coding design specifications and interface administration. Serves as subject matter expert of the...of the CMMS and SCIS Lawson including first line help desk functions, development of new user… more
- Serco (Virginia Beach, VA)
- …Operations Forces (SOF) military experience + Recognized NSW Wet Combat Submersible (WCS) Subject Matter Expert ( SME ) and/or Qualified SEALDelivery ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- IT Partners,Inc (Herndon, VA)
- …resolve user issues or to escalate the trouble ticket for resolution by a technical subject matter expert . Requirements Candidate should have at least 3 ... Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The… more