- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier ... II Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data ... will serve as the primary escalation point for the Tier I team and a liaison between other internal...equivalent certification preferred. 3+ years' experience in an IT Help Desk environment. An understanding of Active… more
- SAIC (Las Vegas, NV)
- …and challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...tech issues that exceed Tier 1 level support. + The candidate must provide… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Leidos (Washington, DC)
- …Associate opportunity supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...and updated information to maintain the Help Desk SOPs and Training manuals for Tier … more
- Mercy University (Dobbs Ferry, NY)
- …+ Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. + Recognize that multiple calls related to the ... represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in project teams or lead… more
- Stratus Solutions (Columbia, MD)
- …devices, mobile devices, etc. * Provide Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis, and resolution ... of problems * Provide support for the escalation and communication of status to agency management and internal customers * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Configure and manages UNIX… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- DT Professional Services (Dugway, UT)
- …and track solutions in the Help Desk Ticketing system + Perform Tier II /III (direct user support) for WDTC DREN/SDREN core services for Test Mission ... Job Summary: DT Professional Services is seeking a Help Desk Technician in a hybrid capacity in Dugway, UT. The ideal candidate will be supporting the US… more
- Robert Half Technology (Alpharetta, GA)
- Description Robert Half is actively looking for a Tier II Help Desk for a Full Time onsite role in Alpharetta. + Powershell scripting- Experienced + ... this + Intune - Ipads + Training and mentoring Tier 1 + Labtop configurations + POS Application experience...ABILITIES * Minimum of 3 to 5 years of help desk and/or desktop support experience *… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- Koniag Government Services (Silver Spring, MD)
- …to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - ... Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver… more
- Node.Digital (Arlington, VA)
- …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and… more
- Acclaim Technical Services (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... performance. Job Responsibilities: + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems… more
- Black Bear Technology Solutions, LLC (GU)
- …8570 Baseline Certification: Category IAT Level II + DLA CE Cert IA Role/Function: Help Desk Tier II & III (Must be acquired upon accepting an offer) ... the Defense Logistics Agency. Under the Enterprise Service Delivery II (ESD II ) program, this position provides...Under the Enterprise Service Delivery II (ESD II ) program, this position provides customer-facing desktop support, Active… more
- Trace Systems Inc (Dededo, GU)
- …8570 Baseline Certification: Category IAT Level II + DLA CE Cert IA Role/Function: Help Desk Tier II & III (Must be acquired upon accepting an offer) ... to the Defense Logistics Agency. Under the Enterprise Service Delivery II (ESD II ) program, Trace provides customer facing desktop support, active directory,… more
- Stellar Innovations (Columbus, OH)
- …Security+ CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II … more
- NuAxis Innovations (Boston, MA)
- ** Tier II Service Desk Specialist**...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service ... community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...2007 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support professional for ... IT Help Desk Specialist Location MD -...DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help ... I/ II service center support + Provide help desk support to C5ISR personnel. Support… more