- Splunk (CO)
- …and Cost + Showcase Splunk Observability use cases within IT + Intergate to Major Incident Management Process to drive proactivity in incident ... is a new generation of SaaS-based metric and application performance management solutions. As applications, systems, workflows and services become more complex… more
- Precise Solutions (Lake County, IL)
- …401k contributions. We currently have an immediate need for the following: Job Title: Major Incident Management Analyst Location: Lake County, IL USA- REMOTE ... resumes with candidates' photo they will not be considered Major Incident Management Analyst TOP...experience REQURED. + 3 to 6 years of Problem Management experience REQUIRED. + Qualified as an IT… more
- TEKsystems (Gurnee, IL)
- … Major Incident & Problem Management : Duty Manager * Provides Major Incident Management and Problem Management services as part of ... issues to ensure production stability. * Provides oversight for Major Incident Management service to... Incident Management experience * Problem Management experience * IT generalist experience *… more
- CareFirst (Owings Mills, MD)
- …team and is responsible for the end-to-end management of assigned IT major incidents. The major incident manager (MIM) is responsible for leading and ... handled effectively and efficiently. **ESSENTIAL FUNCTIONS:** Host and manage Major Incident management calls to... process. Communicates and collaborates with business partners and IT Staff as per the prescribed frequency. Ensure that… more
- Element Materials Technology (Blue Ash, OH)
- …throughout the technology organization by execution of a high standard of Incident and Major Incident Management . The role will be responsible for ALL ... within expectations and SLAs + Host and manage appropriate Major Incident technical and management ...+ Be able to proactively manage customer expectations + IT Service experience with knowledge or understanding of … more
- Amazon (Austin, TX)
- …Administration Fundamentals. - ServiceNow ITSM Fundamentals. - Experience in an incident or major incident function in IT with strong understanding of ... insights and ensure alignment with business needs. * Drive the adoption of Incident Management best practices and standards across the organization, including … more
- General Dynamics Information Technology (Chantilly, VA)
- …SCI + Polygraph **Job Family:** Systems Administration **Skills:** Information Technology ( IT ) Systems, IT Incident Management ,System Administration ... vacation and holidays If you are committed to improving IT incident management and possess...that delivers consulting, technology and mission services to every major agency across the US government, defense and intelligence… more
- The Walt Disney Company (Lake Buena Vista, FL)
- …efficiency, and establish best practices for the execution and continuous improvement of the Major Incident , Event Management , Change Management , and ... of the Event, Incident , Major Incident , Request Fulfillment and Problem Management processes....and posture, aimed at improving the overall availability of IT services and infrastructure components, to ensure that existing… more
- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- ADP (Roseland, NJ)
- …serving as an escalation point for high-profile incidents. + Conduct full incident response lifecycle activities during major incidents, including preparation, ... incident response, security operations, security engineering, forensics, threat management , threat hunting, or threat intelligence, with at least two years… more
- City National Bank (Los Angeles, CA)
- …the enterprise to maintain and execute City National Banks Incident Management process. This includes commanding major incidents, escalating to appropriate ... INCIDENT MGMT** **WHAT IS THE OPPORTUNITY?** The Incident Management Lead is a People Manager...you will do** + Prioritizes and Commands high priority major incident calls including communication with Executives… more
- KPMG (Columbus, OH)
- … Management Framework and coverage between GISG and the ITS Global Service Management Major incident management process + Define and maintain ... a collaborative workspace structure for security incident management activities, to enable near real time exchange of incident related information + Oversee… more
- Cayuse Holdings (Columbus, OH)
- …details to key business and client stakeholders, + Ensuring that our ITIL aligned Incident Management processes are followed so that event management is ... Incident lifecycle + Documenting all details related to Major Incidents; persons & teams engaged, service restoration activities,...Service Now administration, reporting and sand user skills + Incident response experience in a high energy IT… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Public Trust/Other Required:** None **Job Family:** Configuration **Skills:** Configuration Management (CM), Incident Management , Incident Resolution ... Task Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...Understanding the ticketing and task processes + Compliance of Incident management policies * Preferred Skills: +… more
- NCR VOYIX (Atlanta, GA)
- …all major incidents + Responsible for the effective implementation of the Incident Management process and carries out the respective reporting procedure + ... degradation + Complete projects within assigned deadlines Requirements: + Proven incident management experience + Leadership experience + Outstanding… more
- General Dynamics Information Technology (Riverdale, MD)
- …SCI + Polygraph **Job Family:** Cyber Security **Skills:** Cyber Defense,Cybersecurity, Incident Management ,Systems Security **Certifications:** Security+, CE - ... research and gather information for mitigation coordination. + Utilize cyber and case management tools. + Prepare case evidence and incident reports. + Provide… more
- General Dynamics Information Technology (Fairfax, VA)
- …Full 5C (T3) **Job Family:** Business Process Analysis **Skills:** BMC Helix, IT Service Management (ITSM),Knowledge Management ,Process Improvements ... and ITSM Process Design expert with a focus on Incident , Request Fulfillment, and Knowledge Management . In...organization. Our team implemented BMC Helix as an enterprise-wide IT Service Management (ITSM) solution for a… more
- Truist (Zebulon, NC)
- …States of America) **Please review the following job description:** The Senior Incident Response Engineer within the advanced 24/7 Cyber Incident Response ... and resolving all escalations properly. As Digital Forensics & Incident Response (DFIR) professionals, individuals in this role must...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- City of New York (New York, NY)
- …mainframe and other application access requests, and provide production support including Incident Management , Service Management , Support Web Application ... related tasks. You will be tasked with working as incident manager during major outage and monitor...of different software development life-cycle methodologies. - Experience with IT assents and inventory management . - Excellent… more
- Discover (New Albany, OH)
- …systems, etc. + Provides guidance to Novice Specialists. Use SME knowledge in Incident Management policy and procedures. + Participates in planning activities ... Sends alert communications within the CSMP guidelines to BT and Business management . Creates timelines post incident /change activities. Produces Ready for… more